Review Time
Akshay was awesome. She was very kind and extremely patient. This was a first time for me purchasing tickets online and a new experience in coping with a refund. She remained calm throughout even though I was quickly losing the plot. Thankyou heaps and I feel more confident now after your help
Trying to obtain a manual refund for cancelled Elton John tickets has been absolutely disgraceful. 30 days for payments to be processed is laughable after waiting over a month for my claim to be confirmed.Ticketmaster NZ/AU have no phone number to contact anyone so stuck emailing robots in HQ who keep telling me this is a bank problem. I suspect this is their strategy to hold $$$$ for as long as possible.
I had a really nice experience when I contacted Ticketmaster to ask if it was possible to get a refund on my ticket as I became very unwell three days before the concert and as it was a virus I knew I should not attend the show. I reached out to Ticketmaster not expecting much to be honest, but was pleasantly surprised by how well and quickly it was handled with a good result with the promoter agreeing a refund in my circumstances. Thanks again for a great job all around, made my crap week much better!!
I tried to book for Revisor online. The seating plan only showed a block colour for stalls with a tag showing the row with available seats but not the number of individual seats. I spent 40 minutes trying to book. At times the site said the reservation couldn't be completed & at other times the site exited & displayed a confusing series of numbers & letters. I gave up & called. Every minute a recorded voice tried to redirect you which became tiresome. When I finally got through the assistant was passive aggressive. I was upset given my online issues but she wasn't sympathetic when I said I'd had problems. She did explain the issue was probably because I was trying to book a single ticket from a pair. But I couldn't see the seats, I explained. I booked for one show then said I wanted to book for a second. The assistant wanted to complete the transaction. Do I get charged one or two booking fees, I asked. Two, she said, because you didn't say from the start you wanted to book two shows.I complained but as the receipt doesn't show a breakdown of fees its hard to know the costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ticketmaster is the largest global event ticketing company.
colourbank.net
black-line.co
elitegrouplimited.co.uk
www.cafeandaluz.com
hellotickets.fr
educate2trade.com
weldpress.co.uk
dazard.com
mmcconvert.com
raisin.co.uk
