ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Loraine B.
Quick response for what I believe to be…

Quick response for what I believe to be a glitch with Ticketmaster during the puchase of a couplke of tickets to the Melbourne Cup. Problem was corrected and my tickets were exchanged for the correct date without any issues.

5
Date of experience: Oct 22, 2023
Asher Johnson
Fantastic service

Fantastic service, with regular communication. I had to print several tickets for individuals and Ticketmaster made this very easy to follow. Thank you Jaymenn U at Ticketmaster for prompt attention to my dilemma.

5
Date of experience: Oct 21, 2023
LM77
Thank you so much for fast and hearty…

Thank you so much for fast and hearty help!

5
Date of experience: Oct 21, 2023
ava1456811
Fast customer service

Fast customer service. I forgot my collectors edition tickets at home and after emailing Ticketmaster they got back to me within an hour and sent me print at home tickets.

5
Date of experience: Oct 21, 2023
Barbara Wilson
Lost $800 due to company's ridiculous demandss to the…

My friend bought 2 $400 tickets to the Paul McCartney concert in Melbourne. The tickets were on his phone and he had a stroke. He can't speak and he can't write or use his phone, and I couldn't access the information on his phone.Despite informing them of this via email (that's the only way you can correspond to them) they required heaps of very private information which i reluctantly supplied to them. In the last email, they required permission from him to transfer the tickets to my phone. For the 3rd time, I told them he can't and they refused to issue any refund to either of us. I ended up having to buy a second (crappy) ticket. THIEVES. ZERO STARS. You've asked for me to respond to your latest advice. No point. Nobody listens. Nobody cares. I will be telling as many people as possible about this experience to let them know how disgraceful a business you are. People can't believe the way we were treated. ZERO customer satisfaction.

1
Date of experience: Oct 21, 2023
FANTA914
Fantastic customer service, well done Ticketmaster!

Special thanks to Mark Louise who has been outstanding. Mark displayed care and fantastic customer service and made this process effortless, thank you!

5
Date of experience: Oct 20, 2023
Laurel Sanders
Change of date request

Thank you for the VERY efficient and fabulous customer service in regards to my inquiry. A special thanks to Guy who sorted and responded quickly to my final query.

5
Date of experience: Oct 20, 2023
__Trickster__
Fantastic customer service

Two days before Beauty and the Beast my mother in law and I both came down with COVID, after booking our tickets four months prior. We were so thankful when the manager allowed us to reschedule to a later date, not many places would do that, so we were very impressed and can't wait to go to the show in a month. Thank you again.

5
Date of experience: Oct 20, 2023
Marcus Johnson
Jojit was very helpful and prompt with…

Jojit was very helpful and prompt with my issue. Great service.

5
Date of experience: Oct 20, 2023
SH55
Amazing

Super helpful and did the wonderful job. Thank you so much . I’m really appreciate it

5
Date of experience: Oct 20, 2023

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