Name: ticketmaster.com.au
Telephone: 000000000
Rating: 4.2

Icy_Tv86 Guest

Solved phone ticket issue

Thanks for solving my problem re not having the big pond address on my phone so that I could use it as a phone ticket. Now I have a print at home ticket and no worry. This was done so promptly, and I am very grateful. Thanks, Daniela.

Date of experience: Oct 31, 2023

Shawn Guest

2 years ago

My friend and I had to make complicated…

My friend and I had to make complicated changes to our Melbourne Cup ticket bookings. Thankfully, Mark was able to sort everything out immediately without any issues. Greatly appreciate his help

Date of experience: Oct 31, 2023

Frank Cooper Guest

2 years ago

Driz T Great / Customer Service system terrible

Driz T responded very quickly assuming that is a person and not a chat box or AI. Issue resolved. 5 stars for Driz.1 Star for Ticketmaster customer service system and portalBeing unable to change it myself in the portal and trying to find a way to contact Ticketmaster wasn't pleasant.It is very very disappointing that you do not have a call centre to contact and your online form is very clunky, long and has lots of irrelevant questions for this enquiry.I don't enjoy my experiences navigating your online system and and hate the online booking system set up for tickets, especially when trying to book multiple rounds of AFL tickets in one sitting.

Date of experience: Oct 31, 2023

Ivo Robin Guest

2 years ago

PUT ME AT REST SORRY FOR THE TROUBLE

Date of experience: Oct 31, 2023

ApaZ_33 Guest

2 years ago

Quick and efficient service to change…

Quick and efficient service to change my delivery address for my tickets :)

Date of experience: Oct 31, 2023

Loretta Guest

2 years ago

Exceptional Service

Exceptional Service! from Daniela, she went above and beyond. Soo happy with our ticket upgrade.Thank you so much!!🙌😀

Date of experience: Oct 30, 2023

Milo B. Guest

2 years ago

Billy was very helpful and attended to…

Billy was very helpful and attended to my request very quickly

Date of experience: Oct 30, 2023

Cameron Pace Guest

2 years ago

Best service by Mark

Date of experience: Oct 30, 2023

Harvey Price Guest

2 years ago

Excellent service accidently paid for…

Excellent service accidently paid for two tickets when I only wanted one went to the help and told the what happened and the refunded the one ticket with in a half hour excellent service thank you Isabella

Date of experience: Oct 30, 2023

Jermaine Adams Guest

2 years ago

Requesting a refund

Recently my husband and I had a situation where we were in hospital and could not attend a concert we had purchased tickets for many months in advance to the concert been held. We requested a refund and after many attempts the refund was granted. I’m not lying when I say I had to fight tooth and nail to get your company to refund the ticket money, but eventually you did so at the end of the day that’s all that matters. So thank you Ticketmaster for refunding our tickets and getting it sorted for us.