Name: ticketmaster.com.au
Telephone: 000000000
Rating: 4.2

Ursula F. Guest

2 years ago

Prompt response and action to complete…

Prompt response and action to complete my request.

Date of experience: Oct 12, 2023

sage7759 Guest

2 years ago

So helpful!

The team on Instagram are quick to respond to my messages and are always super helpful! I was having trouble accessing presale tickets and they sent me a direct link. My queries have always been resolved, so much that I find Ticketmaster reliable.

Date of experience: Oct 11, 2023

Alexis Morris Guest

2 years ago

Mark was terrible

Mark was terrible. He had no understanding of my issue and made several mistakes. I have still had no satisfaction.

Date of experience: Oct 10, 2023

babazooka86 Guest

2 years ago

Antonette from the fan support team was…

Antonette from the fan support team was so helpful!

Date of experience: Oct 10, 2023

Effie Reed Guest

2 years ago

Appreciate the ability to (by email) contact an actual person, without getting the "run-around".

My original (mailed) tickets were apparently despatched some time ago, but are still yet to arrive. However, by email, I received excellent service from Bianca Lovely Jhean, and then Giancarlo B, who were able to arrange Print-At-Home tickets to be emailed to me, as replacement for the mailed tickets. Their response was very prompt, appreciated, and the E-Tickets have successfully arrived. Very good service from Bianca Lovely Jhean, and Giancarlo B.

Date of experience: Oct 10, 2023

Hannah C. Guest

2 years ago

Awesome customer service

Really prompt with fixing up an issue I had when I booked the wrong time. Cannot recommend highly enough

Date of experience: Oct 10, 2023

August Anderson Guest

2 years ago

Changing Seats

I emailed to request changing my seats to better ones late Monday night and received a very quick positive response on Tuesday, couldn't be happier with the service.

Date of experience: Oct 10, 2023

DR88 Guest

2 years ago

Sent an email requesting change of…

Sent an email requesting change of seats. Was processed in less than 20 minutes. Was surprised and excited at the same time

Date of experience: Oct 10, 2023

Mia Guest

2 years ago

Quick and easy

Date of experience: Oct 10, 2023

Terry H. Guest

2 years ago

Your representative was very helpfull…

Your representative was very helpfull and explained the status of my account in great detail. It is a pity I didn't realise when Ordering my tickets I was not going to get a lanyard and hard copy or Mobile Phone option of my tickets. Hopefully next year will be better.