ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

sidhannowe
Customer service was great and my…

Customer service was great and my request was accepted to change the time of our exhibition time. Really appreciate Antonnette's assistance.She was kind and patient.

5
Date of experience: Sep 28, 2023
Conrad H.
I made a mistake booking tickets and it…

I made a mistake booking tickets and it was quickly and easily resolved.

5
Date of experience: Sep 28, 2023
warrdjy82
Awesome communication

Awesome communication. Fast replies. Extremely helpful.

5
Date of experience: Sep 27, 2023
Isabella Lewis
I can’t access the email account the…

I can’t access the email account the tickets are linked to and they are NOT in my Ticketmaster Ap or online account and I need them today I’m am at the venue and Ticketmaster has no customer service number. Very very unhelpful and is spoiling a 6 yr olds birthday present.

1
Date of experience: Sep 27, 2023
Angelito687
Prompt reply.

Prompt reply and approval for our ticket dates to be changed. Very happy!

5
Date of experience: Sep 26, 2023
Herbert B.
Great service!

Quick, incredibly helpful service in helping with an order where I made a stupid mistake. I very much appreciate the understanding and great service from Benjamin

5
Date of experience: Sep 26, 2023
Dorothy
Exceptional service

I’m so impressed with the service I received on trying to change tickets I ended up resolving the problem myself but I’m so thankful for the returned email & the support I received I recently messaged another booking company about an issue and never received any follow up

5
Date of experience: Sep 26, 2023
Loulebe93
Prompt and Excellent Customer Service

The ease of communicating with my problem , the promptness of your response and the ability for you to change my dates as requested, I cannot tell you how much I appreciate it. Such excellent service.

5
Date of experience: Sep 26, 2023
cvtrem69
Very helpful!

My problem was fully sorted out and a resolution found.

5
Date of experience: Sep 25, 2023
Bettina Bell
The team were so courteous, outstanding service

The team were so helpful and willing to support me with what was my error in purchasing tickets for the wrong week/day. I cannot speak highly enough of the professional and courteous service I received. I am so very impressed. In a world where customer service is becoming obsolete this was a welcome and happy find!

5
Date of experience: Sep 25, 2023

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