Name: ticketmaster.com.au
Telephone: 000000000
Rating: 4.2

Ken Fisher Guest

2 years ago

Service

Quick access

Date of experience: Sep 25, 2023

Caroline H. Guest

2 years ago

It takes a number of contacts/emails to…

It takes a number of contacts/emails to get the print at home tickets for the AFLW games. Please make this an option when purchasing the tickets like Ticketek does. There is no option for this on your site and when I try to take the mobile option out it won't let me. A few games to go for the season so I guess another few dozen emails to get the tickets how we can use them.

Date of experience: Sep 25, 2023

Roman Cook Guest

2 years ago

Good understanding and compassion

I appreciate the understanding shown by the customer service team in regards to this situation. I was hesitant in even asking for a refund as I know it is usually only offered when an event is cancelled, but I was pleasantly surprised by the compassion shown to me.

Date of experience: Sep 25, 2023

Dickon Baker Guest

2 years ago

Changing pick-up points for concert transport

I was impressed by how quickly my request was resolved. My expectation that it may take days or longer to get the issue addressed. Instead it took less than 24 hours

Date of experience: Sep 24, 2023

xX_atoz_PvPXx13 Guest

2 years ago

I am so happy with the service as I…

I am so happy with the service as I purchased the wrong date and was so stressed because I didn’t want to disappoint my grandson and they have being exchanged with no problems, and super quick reply.

Date of experience: Sep 24, 2023

RM8 Guest

2 years ago

VERY helpful

VERY helpful! Thank you so much for making that so easy!

Date of experience: Sep 23, 2023

Rufus Coleman Guest

2 years ago

Emily listened to me

Emily listened to me and although couldn’t solve initial problem, refunded me the total amount of tix plus handling fee. My issue with the mobile tix was that tix were not showing barcodes.

Date of experience: Sep 23, 2023

RB23 Guest

2 years ago

I had trouble accessing tickets on my…

I had trouble accessing tickets on my account. Katrina spent a lot of time with me and eventually managed to get them to me as PDF attachment. Turned out I’d made error on sign in email on my account.