ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Deborah A.
My friend n myself had no issues at all…

My friend n myself had no issues at all with your online booking

5
Date of experience: Apr 03, 2025
Harvey A.
Technology wins over customer satisfaction.

Everything connected with the purchase eventually worked. Since I am not tech savvy (I had to ask my granddaughter what an "app" was) I was almost sure it wouldn't; other tickets bought from various agents invariable allowed me to take a snapshot and bring that. Having that option removed has added an added complication and extra "angst" about whether we are even going to be able to get in. What if my phone was out of battery? What if the app didn't open? Would Ticketmaster just smile and keep my money? I really had no idea, and an hour before the performance I wouldn't have even rated you as one star on this survey. But, miraculously, it all worked, though it took me a bit of standing at the door and playing around with the phone while people were walking around me to get in. I understand (thanks to my granddaughter) WHY these new restrictions apply, but it's really not very customer-sensitive of Ticketmaster to solve its problem by heaping an extra set of complications on the hapless customer... making the many pay for the actions of a few. But, I suppose, my age group is in a minority nowadays, so why should Ticketmaster bother to make things easier for them?

3
Date of experience: Apr 03, 2025
Grace
Ease of purchase and getting tickets

5
Date of experience: Apr 03, 2025
Sean Reed
I was not informed that some of the…

I was not informed that some of the seats in my basket were restricted views until I reached the paying process

3
Date of experience: Apr 03, 2025
Max N.
Could not login

Could not login

1
Date of experience: Apr 03, 2025
ToOonZ
Absolutely Brilliant!!

5
Date of experience: Apr 03, 2025
Lavender Brooks
Thank you super easy to get tickets the…

Thank you super easy to get tickets the app is ace

5
Date of experience: Apr 02, 2025
Don Reed
Ursula was amazing

Ursula was amazing, venue was great and it was a good night out

5
Date of experience: Apr 02, 2025
Cole Romero
Ben is always great

Ben is always great

5
Date of experience: Apr 02, 2025
Noah Molnár
All too easy.

5
Date of experience: Apr 02, 2025

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