Review Time
Worst experience I've ever had! I booked a seater space and wanted to upgrade. On the website it says you have to do that at the station by asking one of the staff. When the train arrived I asked the conductor on the platform who was rude, impatient and not helpful at all. He proceeded to tell me that it can't be done and I should have done this before I got to the station. For a foreigner who's unfimiliar with the system I expected the staff employed by the company to at least be able to help you. Once on the train there was no space for my bag as the other passengers already occupied all the spaces. I asked the same conductor if there was anywhere else I could stow them. He proceeded to just scan my ticket and walk on. Suffice it to say I got off at the next station because what am I supposed to do for 12 hours with my bag in the passage. For anyone else wanting to do the trip from hell, this is for you. Not only will you be booked in a cramped space locking knees with strangers but you get to have a hard seat, zero sleep and tons of noise. Would definitely not recommend the nightjet or OBB to anyone.
Terrible. I traveled from Prague to Vienna on June 16, 2024 and had a horrible experience. My friend and I purchased a ticket for 85 euro each, we were shocked to find no available seat on the train upon boarding. The staff onboard were so unprofessional and stated that “it is what it is” and laughed at us. Plenty of people experienced the same is and ended sitting on the floor. I bet intercity trains in 3rd world country is much better. Take a flight or book a car, don’t use the train.
What I did not like about it is that the app is confusing. And their conductors will not let you buy a ticket from them directly. They will fine you if you get the wrong ticket and will treat you like you are up to no good. I had a terrible experience with them. I ended up being penalized for €105. I tried to ask for a refund but did not succeed. They apologized but I did not get my refund. Try to buy the tickets well in advance and be extra careful with choosing the discount subcategories in the app. It’s a trap!!
Worst experience I've ever had! I booked a seater space and wanted to upgrade. On the website it says you have to do that at the station by asking one of the staff. When the train arrived I asked the conductor on the platform who was rude, impatient and not helpful at all. He proceeded to tell me that it can't be done and I should have done this before I got to the station. For a foreigner who's unfimiliar with the system I expected the staff employed by the company to at least be able to help you. Once on the train there was no space for my bag as the other passengers already occupied all the spaces. I asked the same conductor if there was anywhere else I could stow them. He proceeded to just scan my ticket and walk on. Suffice it to say I got off at the next station because what am I supposed to do for 12 hours with my bag in the passage. For anyone else wanting to do the trip from hell, this is for you. Not only will you be booked in a cramped space locking knees with strangers but you get to have a hard seat, zero sleep and tons of noise. Would definitely not recommend the nightjet or OBB to anyone.
Terrible. I traveled from Prague to Vienna on June 16, 2024 and had a horrible experience. My friend and I purchased a ticket for 85 euro each, we were shocked to find no available seat on the train upon boarding. The staff onboard were so unprofessional and stated that “it is what it is” and laughed at us. Plenty of people experienced the same is and ended sitting on the floor. I bet intercity trains in 3rd world country is much better. Take a flight or book a car, don’t use the train.
Very bad trip from zurich to Utrecht. O no we ended in Frankfurt am main 01.00 o clock at night. And that's it. We also booked 1e class and now we see that was not possible! A little late information.We asked 1e class! We get very bad trains. They didn't inform us.🐷🐷🐷
If I could give it -10 stars u would ! We bought first class tickets from Vienna to Budapest and we were not given seats numbers . Half way though our trip people showed up with assigned tickets and we were forced to stand after we PAID for first class tickets ! Needless to say I'm calling my credit card company and getting my money back ... most disorganized stup*d s*t ever !! Shame on you for double selling tickets ! We could have chosen to fly for cheaper but wanted the experience , NEVER AGAIN !
Very bad trip from zurich to Utrecht. O no we ended in Frankfurt am main 01.00 o clock at night. And that's it. We also booked 1e class and now we see that was not possible! A little late information.We asked 1e class! We get very bad trains. They didn't inform us.🐷🐷🐷
If I could give it -10 stars u would ! We bought first class tickets from Vienna to Budapest and we were not given seats numbers . Half way though our trip people showed up with assigned tickets and we were forced to stand after we PAID for first class tickets ! Needless to say I'm calling my credit card company and getting my money back ... most disorganized stup*d s*t ever !! Shame on you for double selling tickets ! We could have chosen to fly for cheaper but wanted the experience , NEVER AGAIN !
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.
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