tinyemail.com

4.8
4.8 Based on 200 reviews

...

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Average Rating

4.8

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5

200 Reviews

5 Star
89%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
3%

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OurFreeSociety
Went to email them through their chat bot & instead of asking for a first name, they only asked for

Went to email them through their chat bot & instead of asking for a first name, they only asked for a last name LOL This shows whoever does their coding isn't very intelligent.

Then they demanded my phone number. I don't give out my phone number when asking pre-sales questions. Being forced is dogmatic.

Based on those 2 issues & the numerous complaints here including labeling companies spammers (maybe they are, maybe they aren't, at least communicate first, that's called GOOD COMMUNICATION SKILLS.

I was labeled a spammer on a forum twice & blocked & ignored by several forums & they lied. I DON'T SPAM! Speaking the Truth is NOT spamming & sometimes I was removed from a forum while in the middle of getting help for my computer.

People lie all the time, especially now in this terrible climate (WWIII). Most people are INSANE NOW.

I've been online full time since 1996 & never been treated so terribly in all of these years.

This company should at least talk to the company FIRST.

This means they could shut down my account if someone lies about me.

I'll find something else.

3
Date of experience: Mar 18, 2026
OurFreeSociety
They don't seem caring and there's issues already

Went to email them through their chat bot & instead of asking for a first name, they only asked for a last name LOL This shows whoever does their coding isn't very intelligent.Then they demanded my phone number. I don't give out my phone number when asking pre-sales questions. Being forced is dogmatic.Based on those 2 issues & the numerous complaints here including labeling companies spammers (maybe they are, maybe they aren't, at least communicate first, that's called GOOD COMMUNICATION SKILLS.I was labeled a spammer on a forum twice & blocked & ignored by several forums & they lied. I DON'T SPAM! Speaking the Truth is NOT spamming & sometimes I was removed from a forum while in the middle of getting help for my computer. People lie all the time, especially now in this terrible climate (WWIII). Most people are INSANE NOW. I've been online full time since 1996 & never been treated so terribly in all of these years.This company should at least talk to the company FIRST. This means they could shut down my account if someone lies about me. I'll find something else.

3
Date of experience: Mar 16, 2026
FairtoMiddley
Now been using for at least 4 years &…

Now been using for at least 4 years & just can't fault it.We're a small business who struggle with our marketing, but we do give it a good go.I find Tinyemail easy to use, and if I do run into trouble help is easily accessible and they seem to take the time to make sure you're all sorted before they disappear, which is nice.I recommend it highly.

5
Date of experience: Feb 02, 2026
Quanticlo Brand
This app works extremely well and has…

This app works extremely well and has exceeded our expectations. We’ve had a great experience using it from the very beginning: it’s smooth, fast, and completely reliable, with no bugs or interruptions during use.Campaigns are sent out in just a few minutes, which saves a huge amount of time and makes daily operations much more efficient. The editor is intuitive, easy to use, and very fast. You can quickly create campaigns by uploading images, HTML, videos, and many other types of content without any complications.Another huge advantage is that the app is completely free, which is honestly impressive considering the quality and the features it offers. It’s a perfect solution for anyone looking for a powerful, easy-to-use, and cost-effective tool on Shopify.Highly recommended for any store owner who wants a smooth and professional experience without spending extra money.

5
Date of experience: Jan 09, 2026
Hilary P.
Frustrating limit: only 5 tests per campaign

I have paid for the product and it is impossible to use their product. After just 5 tests - there are many email platforms, not only Gmail - they blocked my tests and I could not make the adjustments necessary. They took all day and many messages an no actions. I lost already three days of work and cannot send my newsletter to the customers. They offer me a call with a manager to explain why they do not increase the limit to a reasonable number and try a workaround. I wrote to the CEO on LikedId and it seems he did not care, no answer. After all probably it is the work culture there. I want my money back, I feel like stolen and I can imagine people there are laughing on customers face.

1
Date of experience: Jul 05, 2024
Exceptional Onboarding Experience

Exploring Tiny Mail has truly been eye-opening, and let me tell you, Laxman from the onboarding team? He's a gem. From the get-go, his dedication to answering our questions and walking us through every nook and cranny of the platform was crystal clear. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.

5
Date of experience: Apr 26, 2024
Woody Sanders
Extraordinary Customer Service

Although I just signed up for this App, it seems user friendly. Their customer service is extraordinary. Rahul the customer agent who helped me with my DKIM was so helpful, patient and kind. It is so nice to actually speak with someone who goes the extra mile to help.

5
Date of experience: Mar 04, 2024
Ealdwulf Taylor
Very Good Personalized support from…

Very Good Personalized support from Rahul Dadhich from Tiny Email and the complete ease of the product say a lot about Tiny Email & its quality!Definitely recommend this app to fellow Shopify-ers

5
Date of experience: Feb 27, 2024
Lexi Scott
Mr Laxman was great

Mr Laxman was great, lots of patience with me I am old and slow on the computer

5
Date of experience: Feb 21, 2024
Wendy
The customer service and tech support…

The customer service and tech support with Tinyemail is AMAZING!!! The best I have ever experienced with any business. I am able to talk to a real, live person who personally walks me through every step to get my issue resolved. Everyone I have encountered with Tinyemail was extremely helpful and polite. My most recent encounter with Laxman was especially helpful. I LOVE Tinyemail!

5
Date of experience: Feb 11, 2024

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