Review Time
I ordered a $970.00 dress. One week after ordering the $970.00 dress arrived crammed into a plastic bag, inside another even smaller plastic bag, crammed into my standard issue mailbox. The Label is LaDoubleJ. I can order this dress almost anywhere from other retailers who always send dresses in a box, with tissue paper, a bow and a thank you note. The dress was unwearable on arrival and looked like it was fished out of the bottom of the laundry basket. I had an Anthropology experience at a Bergdorf's price point. Go somewhere else.
I love the dresses from this company. I have probably purchased about 15 and returned 5 without any issue. That said, for returns, be sure to follow the instructions which are easy to find and the returns are free. The dresses are flattering and unique, with good quality. They also have a fun flair. Just purchased 2 today.
This company popped up on my Facebook feed one day and I took the bait and clicked. I love the patterns they offer and the easy style of dresses. I have purchased about 7-8 times, returned a number of items without issue. One item I returned was on the cusp of being too late to return and they accepted it and processed my refund np. The items also seem to resell well on posh.
I would give this company zero stars if I could. After almost two weeks and multiple outreach attempts to understand why my return (managed by their partner, Veho) was taking so long, they finally decided to refund me for my returns, even though they are convinced their partner lost the package. Great, I thought, until I see that after they gave me my refund, they charged me two separate, mysterious charges, for $24.03 and $5, neither of which I’ve seen before. I’ve been trying to get in touch with them to understand what the heck is going on, to no avail. Horrible, sketchy service. Will never buy from them again. This entire process has been a weeks-long nightmare.
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