toetots.com

3.4
3.4 Based on 93 reviews

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Average Rating

3.4

/
5

93 Reviews

5 Star
59%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
37%

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Nathanael Kelly
Do not buy

Shoes came without its own brand printed. Quality didnt feel like the amount we paid for the shoes. Definitely feels like a cheap shoe resold at a very high price.

1
Date of experience: May 03, 2025
Grant
We ended up needing a size exchange and…

We ended up needing a size exchange and it was honestly the smoothest return I’ve ever done. No hassle at all. You can tell this brand actually cares. I’ll be buying again for sure!

5
Date of experience: May 02, 2025
I love their shoes and they have a…

I love their shoes and they have a great customer service.

5
Date of experience: May 01, 2025
Amazing customer service

I ordered the wrong size and they sent me a new pair for the cost of shipping $6! Amazing customer service

5
Date of experience: Apr 24, 2025
Frida
Very long order processing

Very long order processing - the order is sent only two or three weeks after you made it and paid for it. Then another two or three weeks for delivery. The customer service takes a very long time to respond - several days. So, by the time your order arrives, another season will have come, or your child's shoe size will be different)

1
Date of experience: Apr 22, 2025
Holden
scam company

scam company. nowhere on the site discloses they are a chinese company. they advertise like a week total shipping time; it's been almost a month. they do not give full refunds. the stuff they say about being trusted by InStyle and Buzzfeed etc is fabrication.

1
Date of experience: Apr 17, 2025
Antony
Great customer service!

Great customer service! I bought 2 pairs of shoes which I liked but they turned out to be too small for my boy. When I asked if Toetots could do an exchange, they shared that they couldn't but instead offered free replacement service, and just needed me to pay for international shipping which was very fair! They even allowed me to purchase shoes in different styles as they understood that the original design may not have fit my son. Really awesome customer service and help!! I've since received the replacement shoes and like them very much as well :)

5
Date of experience: Apr 14, 2025
Carmelita Cooper
The return process was very easy and nice…

The return process was very easy and kind from the team. I love these shoes because my baby has wide feet and normal shoes doesn’t fit.

5
Date of experience: Apr 13, 2025
Helene Ross
Great products & even better service

What a wonderful experience it's been with Toetots, purchasing my toddler's first shoes! The all terrain Dawn sneaker is flexible and so easy to put on. I had an issue with the size and they replaced the shoes with a new one for free and I only had to pay for shipping. Email communication was super quick. Very pleased with the service and I'll be coming back for more.

5
Date of experience: Apr 01, 2025
Edwin Smith
Took VERY long to arrive- No Go

Took VERY long to arrive. Ordered 2 pairs. One is not the right shoe that I ordered completely too small as well. The other is OK I guess very unsatisfied will never order here again. Seems to be coming from China.but days it's delivered from Jamaica, Queens which is a horrendous area. I have no idea why they say this is from California when it's clearly not

1
Date of experience: Mar 28, 2025

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