topcashback.com.au

4.4
4.4 Based on 140 reviews

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign i...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

140 Reviews

5 Star
81%
4 Star
6%
3 Star
0%
2 Star
1%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

Angus B.
UPDATE: STILL NO RESPONSE

An update on my review from 20 May. I sent a direct email with subject title "TrustPilot" as requested. An additional 2 weeks have passed (now 8 weeks in total since initial missing cashback lodged). Still no response/resolution.

1
Date of experience: Jun 05, 2024
Colette Lewis
Great Customer Service

There was an issue with a bonus promotion they were running for amazon cashback. The bonus hadn’t tracked. Their rep TA provided excellent communication through Oz Bargain during the day, including direct messages and resolved the issue promptly. Definitely a great experience thanks.

5
Date of experience: May 30, 2024
Dennis Scott
Higher earnings and great service

TopCashback is my go-to site for cash backs since it frequently offers bigger cash backs than its competitors.It also has no minimum balance requirement when withdrawing cash, unlike the $10 minimum requirement of the other two I'm with.The support from their rep, TA, has also been excellent, so I have no hesitation in recommending it.

5
Date of experience: May 30, 2024
Excellent Customer Service

Recently had a query about cashback eligibility and one particular customer service rep (TA from OzB) was nothing short of exceptional. Will definitely continue using TCB as long as the customer service is this good. Good on ya :-)

5
Date of experience: May 30, 2024
Mina2802
Great new cashback site for Australia

New cashback site to Australia, but they've been going for years in other countries. They've just taken on a new AU rep who is fantastic and will reply directly to you if you reach out via ozbargain. I've not had any issues with them so far and they have a price match policy and are adding more retailers all the time.

5
Date of experience: May 30, 2024
Charlee Scott
TopCashback Australia user experience

Had a positive experience with TopCashBack website. The support staff that I have dealt with (TA from Ozbargain website) was very helpful and have addressed my concerns to my utmost satisfaction.So it comes highly recommended as far as I am concerned.In the past I dealt with Cashrewards and Shopback so I am most certainly welcoming a new competition as a consumer!

5
Date of experience: May 29, 2024
Godfrey
Great AU support rep

As mentioned by a few other reviewers already, TopCashback AU has a support rep named "tightarse" who is active and responsive on Ozbargain. He has helped me resolve a tracking issue with one of my purchases after reaching out to him there. This gives me confidence to make purchases via TopCashback versus some of the other competitors.

5
Date of experience: May 29, 2024
I signed up for a NordVPN cashback deal…

I signed up for a NordVPN cashback deal a while ago, and it tracked my purchased. When I wanted to cash out, I couldn't log in to the platform. So, I sent a message to tightarse (the great customer service person in Ozbargain platform) to help. He figured it out with his team and came back to me for the solution within a few days. Then, I could log in and cash out. I would say the key success factor of the cash back platforms (where there are a few current competitors that dominate the market) will be the customer service like tightarse. So, thanks for him and keep up the good work :)

5
Date of experience: May 20, 2024
Good customer service and prompt reply

Happy with the platform so far. Good deals from them so far and quick responses

5
Date of experience: May 09, 2024
Chas S.
Great customer Support!!

I've had a great customer experience so far with TopCashback. All my purchases have tracked smoothly without any issues and the hassle of a browser extension.I had a query regarding with one of my purchases and Kacy took the time to look into it and provided a detailed explanation.Keep up the great work guys!!!

5
Date of experience: Apr 09, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online.
    Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.See more

  • email contact@topcashback.com.au
  • language https://topcashback.com.au/?ihr=trustpilot

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More