Review Time
Dont buy from tradera! I recently bought a jacket there from a seller with buyer protection, the seller contacted me saying he had sold the jacket, i got a refund but not for the seller protection because why would i pay for it if i never got sent the jacket. So i contacted theyre chat and they told me they cant give me a refund because i opened a dispute already. Well ofc i opened a dispute because the seller did not refund and told me i had to contact you guys. So now im paying essentialy for something i never received. Please be smart and dont buy from this company, theyre a bunch of scammers.
Dont buy from tradera! I recently bought a jacket there from a seller with buyer protection, the seller contacted me saying he had sold the jacket, i got a refund but not for the seller protection because why would i pay for it if i never got sent the jacket. So i contacted theyre chat and they told me they cant give me a refund because i opened a dispute already. Well ofc i opened a dispute because the seller did not refund and told me i had to contact you guys. So now im paying essentialy for something i never received. Please be smart and dont buy from this company, theyre a bunch of scammers.
This company charges a high ten percent fee to sellers and yet no purchase protection is included for buyers unless they buy it. When something went wrong I was left on my own. So i started paying with my credit card to get protection from my bank. Now as of 2025 Tradera is forcing buyers to pay an extra five percent of the purchase price for insurance even when you essentially have coverage through your credit card. You are not allowed to refuse it so I’m forced to purchase redundant protection. Customer service ignores related complaints. They lost my trust and my business. *Update* Note their useless default response below. They send the same basic response to everyone on this forum - always avoiding the actual issue. Sending a message to their customer service will result in no action and no changes.
This company charges a high ten percent fee to sellers and yet no purchase protection is included for buyers unless they buy it. When something went wrong I was left on my own. So i started paying with my credit card to get protection from my bank. Now as of 2025 Tradera is forcing buyers to pay an extra five percent of the purchase price for insurance even when you essentially have coverage through your credit card. You are not allowed to refuse it so I’m forced to purchase redundant protection. Customer service ignores related complaints. They lost my trust and my business. *Update* Note their useless default response below. They send the same basic response to everyone on this forum - always avoiding the actual issue. Sending a message to their customer service will result in no action and no changes.
As a business owner with over 400 successful watch sales and zero negative reviews, I thought Tradera was a promising platform to grow my business. Unfortunately, I couldn’t have been more wrong.One day, Tradera decided one of my vintage watches didn't meet their "standards" and suspended my account without any meaningful explanation. That’s when the real nightmare began.It became glaringly obvious that Tradera has no real support for its sellers. Their so-called "security department" appears to be staffed by a handful of student workers with no interest in helping you resolve issues. Their email responses take 72+ hours, and when they finally reply, it’s often a single, vague line that leaves you more frustrated than before.When they asked me to provide documentation for my vintage watches, I supplied everything I could—close-up images of the movements and invoices from my vendors. But instead of helping to resolve the matter, they dismissed my efforts without offering any clear path forward. Their unwillingness to assist sellers is shocking and shows they simply don’t care.It’s not just me—if you check Tradera’s responses on Trustpilot, it’s blatantly clear that they’re automated, copy-pasted replies with no real effort to address individual concerns. This further proves how little they value their users, and their lack of genuine engagement speaks volumes about their priorities.If you're considering using Tradera to grow your business, don’t do it. They don’t care about their sellers. Their customer support is virtually non-existent, and they’ll treat you as disposable no matter how much value you bring to their platform.This is a huge warning for anyone looking to sell here. Save yourself the frustration and choose a platform that actually supports its sellers. Tradera is not it.
As a business owner with over 400 successful watch sales and zero negative reviews, I thought Tradera was a promising platform to grow my business. Unfortunately, I couldn’t have been more wrong.One day, Tradera decided one of my vintage watches didn't meet their "standards" and suspended my account without any meaningful explanation. That’s when the real nightmare began.It became glaringly obvious that Tradera has no real support for its sellers. Their so-called "security department" appears to be staffed by a handful of student workers with no interest in helping you resolve issues. Their email responses take 72+ hours, and when they finally reply, it’s often a single, vague line that leaves you more frustrated than before.When they asked me to provide documentation for my vintage watches, I supplied everything I could—close-up images of the movements and invoices from my vendors. But instead of helping to resolve the matter, they dismissed my efforts without offering any clear path forward. Their unwillingness to assist sellers is shocking and shows they simply don’t care.It’s not just me—if you check Tradera’s responses on Trustpilot, it’s blatantly clear that they’re automated, copy-pasted replies with no real effort to address individual concerns. This further proves how little they value their users, and their lack of genuine engagement speaks volumes about their priorities.If you're considering using Tradera to grow your business, don’t do it. They don’t care about their sellers. Their customer support is virtually non-existent, and they’ll treat you as disposable no matter how much value you bring to their platform.This is a huge warning for anyone looking to sell here. Save yourself the frustration and choose a platform that actually supports its sellers. Tradera is not it.
As someone running a small business, I was excited to try Tradera as a platform to grow my customer base. I had high hopes, but it quickly turned into a disaster.After selling a few items with no issues, I woke up one day to find my account suspended without any prior warning or explanation. I reached out to their support team immediately, hoping for clarity or at least a chance to fix whatever the issue was. Instead, I was met with silence.It took them over three days to respond to my email, and when they finally did, it was a generic, unhelpful reply. I asked for more details and guidance, but every response was the same vague, one-line message. It was clear they didn’t care about resolving the issue or even understanding my side of the story.What’s worse, they don’t seem to understand—or care—how damaging this is for small businesses. Losing access to a platform with no explanation or support can disrupt sales, hurt your reputation, and waste countless hours trying to get answers that never come.If you’re considering using Tradera as a channel to grow your business, I urge you to think twice. Their customer service is practically non-existent, and they show no regard for the sellers who rely on their platform.I’ve also noticed that their responses to negative reviews online are robotic and copy-pasted, which just adds to the frustration. They don’t engage with their users or take any feedback seriously.
As someone running a small business, I was excited to try Tradera as a platform to grow my customer base. I had high hopes, but it quickly turned into a disaster.After selling a few items with no issues, I woke up one day to find my account suspended without any prior warning or explanation. I reached out to their support team immediately, hoping for clarity or at least a chance to fix whatever the issue was. Instead, I was met with silence.It took them over three days to respond to my email, and when they finally did, it was a generic, unhelpful reply. I asked for more details and guidance, but every response was the same vague, one-line message. It was clear they didn’t care about resolving the issue or even understanding my side of the story.What’s worse, they don’t seem to understand—or care—how damaging this is for small businesses. Losing access to a platform with no explanation or support can disrupt sales, hurt your reputation, and waste countless hours trying to get answers that never come.If you’re considering using Tradera as a channel to grow your business, I urge you to think twice. Their customer service is practically non-existent, and they show no regard for the sellers who rely on their platform.I’ve also noticed that their responses to negative reviews online are robotic and copy-pasted, which just adds to the frustration. They don’t engage with their users or take any feedback seriously.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
