Review Time
There are many things that I appreciate at Tradera. They strive to make better and new services, they try to lower the shipping costs and time to time they (could more often) give discounts on their fare to sellers.One thing that I more than once found myself struggling with is the customer service. The answers are "it is what it is" styled and are feels like an "Information service" rather than Customer service. I although give 4 stars just for observing that they try to get better.
There are many things that I appreciate at Tradera. They strive to make better and new services, they try to lower the shipping costs and time to time they (could more often) give discounts on their fare to sellers.One thing that I more than once found myself struggling with is the customer service. The answers are "it is what it is" styled and are feels like an "Information service" rather than Customer service. I although give 4 stars just for observing that they try to get better.
I just sold something through Tradera, but the package doesn't seem to be arriving. The reason I'm giving Tradera a 1 is that their customer service is terrible. When you try to contact them, you're completely ignored. Now I don't know what the situation is with my product, and I haven't received a single cent.
I just sold something through Tradera, but the package doesn't seem to be arriving. The reason I'm giving Tradera a 1 is that their customer service is terrible. When you try to contact them, you're completely ignored. Now I don't know what the situation is with my product, and I haven't received a single cent.
I had an issue with the seller who never sent me what I ordered, and ignored my messages. Tried to connect to Tradera support, but they sent a reminder to the seller and asked me to wait a few more days. I contacted Tradera support again and was told that there was nothing they could do except remind the seller. They don't care if you've been scammed by the seller unless you add their extra buyer protection which is of course paid option. Will avoid buying from Tradera from now on. There are better alternatives.
I had an issue with the seller who never sent me what I ordered, and ignored my messages. Tried to connect to Tradera support, but they sent a reminder to the seller and asked me to wait a few more days. I contacted Tradera support again and was told that there was nothing they could do except remind the seller. They don't care if you've been scammed by the seller unless you add their extra buyer protection which is of course paid option. Will avoid buying from Tradera from now on. There are better alternatives.
Zero if I could. Bought a jacket, listed in men’s category as size S. the pictures wernt great but I could see enough (I thought). It turns up as a women’s size M! I ask tradera and they say there is nothing that can do since I didn’t pay extra for buyer protection. So essentially they are ok with and allow fraud and do nothing about it and don’t care unless you pay them. Absolute joke of a company with no regard for laws or safety. Avoid it there are much better selling platforms available.
Zero if I could. Bought a jacket, listed in men’s category as size S. the pictures wernt great but I could see enough (I thought). It turns up as a women’s size M! I ask tradera and they say there is nothing that can do since I didn’t pay extra for buyer protection. So essentially they are ok with and allow fraud and do nothing about it and don’t care unless you pay them. Absolute joke of a company with no regard for laws or safety. Avoid it there are much better selling platforms available.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
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