tradera.com

1.8
1.8 Based on 360 reviews

Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods. With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketpl...

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Average Rating

1.8

/
5

360 Reviews

5 Star
17%
4 Star
2%
3 Star
2%
2 Star
8%
1 Star
72%

Filtered Reviews

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Review Time

Innovative service that needs more focus to their core... Customer satisfaction

There are many things that I appreciate at Tradera. They strive to make better and new services, they try to lower the shipping costs and time to time they (could more often) give discounts on their fare to sellers.One thing that I more than once found myself struggling with is the customer service. The answers are "it is what it is" styled and are feels like an "Information service" rather than Customer service. I although give 4 stars just for observing that they try to get better.

4
Date of experience: Sep 04, 2024
Ivy
Innovative service that needs more focus to their core... Customer satisfaction

There are many things that I appreciate at Tradera. They strive to make better and new services, they try to lower the shipping costs and time to time they (could more often) give discounts on their fare to sellers.One thing that I more than once found myself struggling with is the customer service. The answers are "it is what it is" styled and are feels like an "Information service" rather than Customer service. I although give 4 stars just for observing that they try to get better.

4
Date of experience: Sep 04, 2024
Tradera is geen aanrader

I just sold something through Tradera, but the package doesn't seem to be arriving. The reason I'm giving Tradera a 1 is that their customer service is terrible. When you try to contact them, you're completely ignored. Now I don't know what the situation is with my product, and I haven't received a single cent.

1
Date of experience: Aug 21, 2024
Blanche B.
Tradera is geen aanrader

I just sold something through Tradera, but the package doesn't seem to be arriving. The reason I'm giving Tradera a 1 is that their customer service is terrible. When you try to contact them, you're completely ignored. Now I don't know what the situation is with my product, and I haven't received a single cent.

1
Date of experience: Aug 21, 2024
Jessie Turner
Avoid Tradera

I had an issue with the seller who never sent me what I ordered, and ignored my messages. Tried to connect to Tradera support, but they sent a reminder to the seller and asked me to wait a few more days. I contacted Tradera support again and was told that there was nothing they could do except remind the seller. They don't care if you've been scammed by the seller unless you add their extra buyer protection which is of course paid option. Will avoid buying from Tradera from now on. There are better alternatives.

1
Date of experience: Aug 14, 2024
Shelley
Avoid Tradera

I had an issue with the seller who never sent me what I ordered, and ignored my messages. Tried to connect to Tradera support, but they sent a reminder to the seller and asked me to wait a few more days. I contacted Tradera support again and was told that there was nothing they could do except remind the seller. They don't care if you've been scammed by the seller unless you add their extra buyer protection which is of course paid option. Will avoid buying from Tradera from now on. There are better alternatives.

1
Date of experience: Aug 14, 2024
Nuria
Tradera is absolutely 💯 👌 super cool!

Tradera is absolutely 💯 👌 super cool!

5
Date of experience: Aug 13, 2024
NiLocosOtraVez75
Tradera is absolutely 💯 👌 super cool!

Tradera is absolutely 💯 👌 super cool!

5
Date of experience: Aug 13, 2024
Charlton
Zero if I could. They allow fraud.

Zero if I could. Bought a jacket, listed in men’s category as size S. the pictures wernt great but I could see enough (I thought). It turns up as a women’s size M! I ask tradera and they say there is nothing that can do since I didn’t pay extra for buyer protection. So essentially they are ok with and allow fraud and do nothing about it and don’t care unless you pay them. Absolute joke of a company with no regard for laws or safety. Avoid it there are much better selling platforms available.

1
Date of experience: Aug 12, 2024
Nowell Lewis
Zero if I could. They allow fraud.

Zero if I could. Bought a jacket, listed in men’s category as size S. the pictures wernt great but I could see enough (I thought). It turns up as a women’s size M! I ask tradera and they say there is nothing that can do since I didn’t pay extra for buyer protection. So essentially they are ok with and allow fraud and do nothing about it and don’t care unless you pay them. Absolute joke of a company with no regard for laws or safety. Avoid it there are much better selling platforms available.

1
Date of experience: Aug 12, 2024

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Business Details

  • Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.

    With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.

    At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more

  • language https://www.tradera.com

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