Review Time
Tradera’s customer service is terrible. They only send template responses and don’t bother checking your issue. I ordered a MacBook, later realizing the screen was broken. The seller turned out to be a scammer and demanded 400 SEK via Swish for a refund. I contacted Tradera’s support, but they ignored the situation and let the scammer ship the order. Later, they told me they couldn’t cancel it because it was shipped. After waiting for a long time, the package finally arrived, but it was empty. I recorded a video showing the unopened package sealed with DHL tape and sent it to Tradera. Instead of resolving the issue, they banned my account! I lost 2000 SEK for nothing. DHL couldn’t locate the item either, and now I’m trying to get compensated for an empty package. Tradera, fix your customer support and listen to your clients—it’s unacceptable to lose money like this!
Tradera’s customer service is terrible. They only send template responses and don’t bother checking your issue. I ordered a MacBook, later realizing the screen was broken. The seller turned out to be a scammer and demanded 400 SEK via Swish for a refund. I contacted Tradera’s support, but they ignored the situation and let the scammer ship the order. Later, they told me they couldn’t cancel it because it was shipped. After waiting for a long time, the package finally arrived, but it was empty. I recorded a video showing the unopened package sealed with DHL tape and sent it to Tradera. Instead of resolving the issue, they banned my account! I lost 2000 SEK for nothing. DHL couldn’t locate the item either, and now I’m trying to get compensated for an empty package. Tradera, fix your customer support and listen to your clients—it’s unacceptable to lose money like this!
Haven't received m'y purchase and nothing refund despite confirmation of french post nothing's coming from sweden post as told me the seller !And despite the "guarantee" refund of Tradera for buyer, they just answer close on favor of seller.Seller that's doesn't send me the proof of sending the plates !They're just unrespectable of their own conditions of sale and that's a shame for international trading !Avoid transaction by sweden post : expensive and bullshit.Other transaction by international transport and other seller good.Tradera seems to me to protect first sweden seller...and their own benefits
Haven't received m'y purchase and nothing refund despite confirmation of french post nothing's coming from sweden post as told me the seller !And despite the "guarantee" refund of Tradera for buyer, they just answer close on favor of seller.Seller that's doesn't send me the proof of sending the plates !They're just unrespectable of their own conditions of sale and that's a shame for international trading !Avoid transaction by sweden post : expensive and bullshit.Other transaction by international transport and other seller good.Tradera seems to me to protect first sweden seller...and their own benefits
I recently sold an item on Tradera and was disappointed with the outcome. Despite setting a clear sale price, I received less than expected in my bank account, with no upfront explanation of the deductions. I reached out to customer service hoping for clarity but found the communication lacking and slow. Selling on a platform should come with transparency about fees and deductions, and this experience has made me wary. If you’re considering using Tradera, be cautious about potential hidden charges and a less-than-responsive support team.
I recently sold an item on Tradera and was disappointed with the outcome. Despite setting a clear sale price, I received less than expected in my bank account, with no upfront explanation of the deductions. I reached out to customer service hoping for clarity but found the communication lacking and slow. Selling on a platform should come with transparency about fees and deductions, and this experience has made me wary. If you’re considering using Tradera, be cautious about potential hidden charges and a less-than-responsive support team.
DO NOT BUY FROM Tradera!In July 2024, I purchased a watch for approximately SEK 10,000. However, I was mistakenly charged double for buyer protection. After filing a complaint with Tradera via their chat, I received no resolution. I then escalated the issue to Danske Bank (my bank in Denmark), and the case is still under review.Tradera overcharged me 10% for buyer protection instead of the correct 5%. Despite this, they are now falsely accusing me of having received a full refund for the watch, which I did not. I have emailed Tradera three times with clear evidence, including full bank account and PayPal statements, but their only response has been, "You must pay." They have shown complete disregard for the evidence provided, totaling another SEK 10,060.Moreover, I have asked them twice for proof of their claim that I received a refund, but they have ignored my requests. Their behavior is unacceptable and bordering on fraudulent—demanding payment twice while refusing to provide any proof.I strongly advise against using Tradera, as you may encounter severe legal and financial issues. My case with them is still unresolved.
DO NOT BUY FROM Tradera!In July 2024, I purchased a watch for approximately SEK 10,000. However, I was mistakenly charged double for buyer protection. After filing a complaint with Tradera via their chat, I received no resolution. I then escalated the issue to Danske Bank (my bank in Denmark), and the case is still under review.Tradera overcharged me 10% for buyer protection instead of the correct 5%. Despite this, they are now falsely accusing me of having received a full refund for the watch, which I did not. I have emailed Tradera three times with clear evidence, including full bank account and PayPal statements, but their only response has been, "You must pay." They have shown complete disregard for the evidence provided, totaling another SEK 10,060.Moreover, I have asked them twice for proof of their claim that I received a refund, but they have ignored my requests. Their behavior is unacceptable and bordering on fraudulent—demanding payment twice while refusing to provide any proof.I strongly advise against using Tradera, as you may encounter severe legal and financial issues. My case with them is still unresolved.
After being scammed by a seller on Tradera I contacted customer support, and recieved no help, but was instead rediculed and talked down to, as if Im the problem - its so dissapointing after being an active seller and buyer on Tradera for years
After being scammed by a seller on Tradera I contacted customer support, and recieved no help, but was instead rediculed and talked down to, as if Im the problem - its so dissapointing after being an active seller and buyer on Tradera for years
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
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