Review Time
I am writing to commend one of your employees, Nick Thomas. I had been on the phone with your airline for at least two hours, I’m not exaggerating, when I was finally put in touch with Mr. Thomas. He immediately assessed the situation and began working on the problem. He stayed on the line until the issue was resolved. Then he went above and beyond and provided me his email, phone number, and extension so that if I had future issues I could contact him directly. Today I was having trouble getting the website to work in getting my boarding pass so I decided to try to contact Mr. Thomas again not really expecting to get through. Sure enough he answered the phone and not only remembered me but was again pleasant and corporative. This whole experience could have been a total disaster but Mr. Thomas saved the day both times. Southwest Airlines should consider rewarding Mr. Thomas with a raise, a bonus, or even free air travel and let me explain why. Any employee can do their job but an employee who doesn’t expect anything but a paycheck and still does so much more to make a customer happy should be recognized and rewarded. This is a dedicated employee! I will tell everyone about this great experience. I would have equally complained to everyone about a bad experience. Thank you Mr. Thomas
⭐️Chelsea Knight, a Travelqus.com employee-supervisor, was so kind to me when I was unable to fly home when planned. ⭐️She has sent me a credit to use on another occasion, which helps me. ⭐️She also expressed kindness in my time of need because of our circumstances. I had explained my situation of an extended illness of a family member with combination of serious conditions bring treated in hospitals and in rehab.⭐️After I found your agency, I have used you twice I think. ⭐️I recommend your agency to others. (I hope I spelled her 🌸name correctly) M Mellon
I was very hesitant to use this service, but after my third booking, I can share that it's been a very positive experience. You work with an actual human, who picks up your call, and who assists every step of the way. Summer, my representative even calls back to offer to alter my reservation if she finds a better price or flight. Five stars!
Ever since our first reservation Mrs Summers is THE person to call. Amazing personality, excellent service very polite and always with a smile! I stopped searching online I know in advance she will do her best to accommodate our needs. Mrs Summers keep up the amazing work you are one of a kind !!!Our family is,waiting for you in Greece !!! 🇬🇷
Claim your business profile now and gain access to all features and respond to customer reviews.
As a travel agent we help people make travel arrangements, which include
booking flights,
hotels,
sightseeing tours,
making dining recommendations.
We as reputed travel agent assess each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.
willowpastures.co.uk
luccaapartmentsandvillas.co.uk
ukairfares.co.uk
amalficoastdream.com
cheapticketsdeal.ca
xohotels.com
flightsmojo.com
www.ramsgatetunnels.org
thecolombiantrip.com
thezhotels.com
