triodos.co.uk

4.6
4.6 Based on 101 reviews

Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change....

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Average Rating

4.6

/
5

101 Reviews

5 Star
86%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
9%

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Demi Walker
I am extremely pleased with how easy it…

I am extremely pleased with how easy it is to find the information required for my tax return!. Since I also bank with two other banks, I know the difference. Thank you for improving your system.

5
Date of experience: Dec 29, 2024
Desmond
The only truly ethical bank

The only truly ethical bank, which is completely transparent about its investments.You may a small monthly fee rather than benefit from the bank exploiting vulnerable people with big overdraft charges. You only get customer service in office hours, but it is a helpful and informed human not some AI idiot-bot burning up the planet to spout platitudes.If all you care about is getting the best deal for yourself, then Triodos isn't for you.

5
Date of experience: Dec 27, 2024
Andrew Kelly
Resolved issue with card payment to USA...

Resolved issue with card payment to USA. Thanks to Toni's help we discovered that there is a security setting to restrict debit card payments to within Europe. Toni advised that this can be changed via the Triodos app and once this was set to 'Worldwide' the payment to the USA went through fine. The service and support we receive from Triodos is excellent and we have had no regrets since moving to them over two years ago. We would definitely recommend banking with them if you value service, want a user friendly & effective banking app and wish to bank with a bank which has an ethical approach to managing your savings, not knowingly investing in or lending to unethical businesses.

5
Date of experience: Dec 27, 2024
Cary Clark
*AMMENDED* ATTEMPT 4* Jesus H Christ

I wish to open a savings account with triodos bank. On their website, it tells me to download their app.I downloaded their app.I attempted to apply for an account using the app as instructed. It redirected me to their website.The website told me to apply through the app.Is anyone else able to detect the problem here ?Jokes aside, I appear to be stuck inside a never ending loop of doom akin to having PTO inscribed on both sides of a bit of paper.I just humbly request that i wish to open a savings account with Triodos Bank. Please./* Update 17:22 same date. */A verification code arrived. Typed this into app. App says to type in loads of stuff. Did that. App says "We need to take a video, get ready". Got ready. Nothing happened. Got ready AGAIN. Nothing happened.LOOP1 Repeat. Goto LOOP1.Can you diagnose the problem?Look carefully at the two preceeding lines that contain the word "LOOP1".Would you suppose that might lead to a sub-optimal outcome ?Jesus.I just wish to open an account please.20/12/24 New private message from the bank.This review *WILL BE TAKEN DOWN IN 2 DAYS* unless I supply further infomation including an account number It's happening again. Can you guess yet? Getting warm? Has the penny dropped ?This bank are asking me for an account number. *Before I have opened an account.*Here is a schematic of the code (again)NEVER_ENDING_LOOP_OF_DOOM do nothinggoto NEVER_ENDING_LOOP_OF_DOOMI don't know why, but, all things considered, I seem to have formed the impression that this outfit might have a less than a firm grip on the issue. Sub optimal. Poor. Useless, even. Does this reflect on the underlying culture of the bank? What do you think?This is a genuine shame, because I really would like to OPEN AN ACCOUNT *PLEASE*

1
Date of experience: Dec 19, 2024
Ælfweard L.
Amazing Sustainable and Ethical Bank

Amazing sustainable projects meeting a wide range of needs. I highly recommend Triodos Bank. High ethical standards.

5
Date of experience: Dec 18, 2024
MARJANE
Can't apply without passport or driving licence

My wife and I wanted to open a joint account at Triodos because it doesn't invest in fossil fuels. However our attempt failed because either a driving licence or a passport is required and my wife has neither. A telephone enquiry confirmed that without such identification it is not possible to open an account.It seems ironic that a bank with such high ethical principles is unable to accommodate a potential customer who neither drives a car nor travels abroad.

3
Date of experience: Dec 18, 2024
Bruce Patterson
Entering my third year with Triodos

Entering my third year with Triodos, as good as any of the big banks, of course with the rather important fact that my money is not funding ecologically unsound or fossil fuel projects.As easy as anything to swop over both current and savings accounts.

5
Date of experience: Dec 18, 2024
Deorwine
New current account customer

Have recently opened a current account and am very pleased with it. Have been a savings customer for a while so know how good this bank is.A little surprised at the negativity/hostility by mainstream institutions but am more than at home with Triodos and continue to be so.

5
Date of experience: Dec 18, 2024
Bertha Howard
The way the app works is brilliant

The way the app works is brilliant. Access to accounts is quick, easy and secure. I needed to cash in an ISA, but I had forgotten my user name and password so I had to 'phone Triodos. There was no delay and the person I spoke to was knowledgeable and helpful. It was suggested that I download the app and doing so enabled me to quickly regain access to my account. I now intend to open a current account.

5
Date of experience: Nov 11, 2024
An exceptional bank

I have always found Triodos staff helpful and incredibly patient when I have needed help by phone.WhenI passed the facts about money which I should have received and had not,the full amount was restored to my account with no further effort on my part.

5
Date of experience: Nov 08, 2024

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Business Details

  • Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change.

  • call 03303550355
  • language https://triodos.co.uk

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