Review Time
I wanted to have a more ethical bank with less of a carbon footprint, but without risking my money. Triodos ticked those boxes. They are very transparent about where they invest, the card you receive turned out to be a conversation starter and they have now expanded to have some good bonds/ ISA/ saving accounts interest rates. I have also always managed to get through to them easily when i had a problem, and they are very good at trying to solve a problem. Before going with them, i read some reviews that people's card got declined for online paymentsm but i haven't had that happen. Honestly, for a smaller bank, im impressed and happy and it's been 3 or 4 years.
Awful processes - the opposite of a modern online bank. To make a transfer you have to download, print, sign and post a form. How is that defensible in 2025?! Shame - great ethical and social impact bank, but it lets itself down by being entirely un-customer-centric
I made the switch from another bank, for ethical reasons, and it’s all gone very smoothly so far. I don’t want to jinx it, but no problems whatsoever. And lots to like about Triodos. I really like the way the debit card is designed and paperless experience. The mobile app does what is required, with minimal fuss and easy on the eyes.
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Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change.
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