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triodos.co.uk

triodos.co.uk

4.6
4.6 Based on 101 reviews

Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change....

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Average Rating

4.6

/
5

101 Reviews

5 Star
86%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
9%
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Filtered Reviews

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Review Time

N.S.
Thank you Paul!

I had an issue on payday with my pay packet coming through. I used the message function and received a reply from Paul in 3 minutes. Within half an hour he released my money and explained the reason why clearly - namely that my name was similar to someone with sanctions against them!Please let Paul know my thanks for sorting this so quickly and professionally

5
Date of experience: Feb 20, 2026
Vicki Wilkinson
Efficient and friendly chat via app

The team were quick getting back to me and solved my query quickly. I was able to send a form via the chat to combine my ISAs - super easy!

5
Date of experience: Feb 19, 2026
Jeremy
Great customer service

Great customer service on the live chat. Efficient and helpful

5
Date of experience: Feb 19, 2026
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SOPHIA
Very quick and efficient help available…

Very quick and efficient help available on the live chat service.

5
Date of experience: Feb 17, 2026
Stephen
Excellent service from a bank with…

Excellent service from a bank with exemplary ethics, would recommend to everyone.

5
Date of experience: Feb 13, 2026
Chris
Great service twice today from my bank

Great service twice today from my bank in being able to easily use the mobile app and customer service line and in receving some bank transfer information very swiftly via the chat messaging. Very happy to bank with one of the most environment friendly and ethical banks.

5
Date of experience: Feb 10, 2026
Henry
Good banking app

Good banking appGood securityBank is very honest and direct.

5
Date of experience: Feb 04, 2026
Karen Luyckx
I got a quick and helpful reply through…

I got a quick and helpful reply through the banking app, which adds great service to the unbeatable ethical values that Triodos applies to its business.

5
Date of experience: Jan 30, 2026
simon Nottingham
Good chat service

Efficient co-worker that resolved my issue

5
Date of experience: Jan 27, 2026
Rachel Powell
Great response from online chat

Great response from online chat communication. I sent a query after office hours and it was responded to early the next morning.

5
Date of experience: Jan 27, 2026
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Business Details

  • Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change.

  • call 03303550355
  • language https://triodos.co.uk

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