Name: trustly.com
Telephone: 000000000
Rating: 2.8

MS Guest

I waited for an hour on your customer…

I waited for an hour on the customer service website. When I connected to the site the first message from Trustly said the waiting time was one minute. I gave up eventually.

Date of experience: Jun 22, 2025

Garth Powell Guest

8 months ago

Money back

It took more than 10days to get my money back. From my experience, I don't recommend paying through Trustly.

Date of experience: Jun 20, 2025

Cindy Guest

8 months ago

Impossible to get in touch with the…

Impossible to get in touch with the customer service! Send an email and wait 2days to get an answer, emailing back and forth

Date of experience: Jun 20, 2025

Myrna Lewis Guest

8 months ago

I have booked air tickets with Sas …

I have booked air tickets with Sas Air company but after I have paid the ticket. They couldn't sende me the conformation to my email. TI tried contracted the customer service but they couldn't even gave me a correct answer. After I contacted trustly. I could able to get back my money. One again thank you so much for your help. I appreciate you what you have done for me

Date of experience: Jun 19, 2025

Hard_Monkey35 Guest

8 months ago

Everything going smooth even if im…

Everything going smooth even if im having a problem they are easy to talk to.

Date of experience: Jun 19, 2025

Mia Waters Guest

8 months ago

Gave guidance as how to solve my problem

Date of experience: Jun 18, 2025

Rosemary K. Guest

8 months ago

Only ot that you send an answear

Only ot that you send an answear. I still hope that I will clarify, who has used your name, when money has moved from my accpunt.

Date of experience: Jun 18, 2025

PlugVeg73 Guest

9 months ago

I am not sure if my problem is solved

I am not sure if my problem is solved, but contact was easy, But toooo many review emails

Date of experience: Jun 15, 2025

EH Guest

9 months ago

I got fast reply and a very good advice…

I got fast reply and a very good advice to my question from trustly.

Date of experience: Jun 14, 2025

AkaniarKun Guest

9 months ago

Overall very unclear refs to payments…

Overall very unclear refs to payments compared to similar pay solutions, no login/identification for support. Got answer to my question after a couple of emails, but overall I'm very not impressed.