turkishsouq.com

2.6
2.6 Based on 101 reviews

The ideal place for you to bring home all the goodies you’ve ever wanted from Turkey, with just a click. From the latest gadgets to the best pieces in fashion, find them all, right here. Turkish Souq is an e-commerce platform created in partnership with ...

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Average Rating

2.6

/
5

101 Reviews

5 Star
36%
4 Star
2%
3 Star
3%
2 Star
2%
1 Star
57%

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David Reynolds
Canadians should not buy from this company

I have been wating for weeks to get my order, which has been stuck in Istanbul Turkey for weeks. Everytime I email the Turkish company asking when I should expect to receive my order and telling them that my order is has not been shipped they refer me back to the tracking site which shows that it hasn't been shipped. I have asked for a refund but they will not give one because "it has been shipped".

1
Date of experience: Nov 14, 2025
Sally
Please do NOT GO NEAR THIS COMPANY

Please do NOT GO NEAR THIS COMPANY. Prices for fragrances too low, not arriving and sub standard. Unable to get hold of the company when issues. Avoid at all costs.

1
Date of experience: Nov 10, 2025
Gianluca Ricci
BAD BAD BAD

Actually, 0 starsAfter 16 days from ordering, I still haven't received anything.ABSOLUTELY AVOID (it was supposed to be a birthday present. Nice look.... Thanks)

1
Date of experience: Nov 10, 2025
TC Aslı Evren
If i could give 0 i would give 0 stars

If i could give 0 i would give 0 stars. Avoid them they are scammers, i bought a perfume delivery date passed,so clicked on track my order my package was in fedex istanbul contacted them through the link, they say things they gonna follow up with fedex and let me know days past no news i asked again different person different excuse but no real info days past no news nothing then suddenly i have a notice from shop app your order has a new delivery date started to think it is gonna arrive soon, another delivery date passed but no package,delayed delivery date from shop app, and suddenly after 26 days received another notice from shop app it says your order is cancelled and money is refunded which was not in my bank account. Then i had to write an email asking where my money my refund was again no official email answer but money is in my account as of today. So i wish i checked the reviews before placing the order i hope some people read this and not order because it's a terrible company everthing seems fine until you place the order but after that is a shady story.

1
Date of experience: Nov 09, 2025
Patrick Keenan
I bought a Louis Vuitton Imagination…

I bought a Louis Vuitton Imagination Eau De Parfum. It is 100per cent fake rubbish. The smell last about 20 seconds and then it’s gone. Total waste of money! Contacted the sales team via email. Argued that I was wrong, no offer of a refund or any interest in discussing it. DO NOT WASTE YOUR MONEY!!

1
Date of experience: Nov 08, 2025
jan klamer
lowest price lowest service

Yes lowest price on the net, crappy service. Item (perfume) would be in stock, you get a tracking number but nothing is moving after weeks. They say "systeem problem" Luckily after cancelling the order got my money back after few days.

2
Date of experience: Nov 06, 2025
abdullah alammawi
First off my order took more than 3…

First off my order took more than 3 weeks and still was not delivered. In fact more the 4 weeks, last week I asked to cancel and get a refund. They did reply. Worst experience.

1
Date of experience: Nov 04, 2025
Apollonia Hango
The order is not delivered up to now

The order is not delivered up to now , no update and no one is responding to me very disappointed and start to question how genuine is the business

1
Date of experience: Oct 23, 2025
Amir Dizdarevic
Not delivering

Not delivering

2
Date of experience: Oct 23, 2025
Jean Stanley
Decent Prices Happy With Service

Good Product Decent Prices Good Quick Delivery No Problems Would Use Again

5
Date of experience: Oct 23, 2025

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Business Details

  • The ideal place for you to bring home all the goodies you’ve ever wanted from Turkey, with just a click. From the latest gadgets to the best pieces in fashion, find them all, right here.

    Turkish Souq is an e-commerce platform created in partnership with Qatar Post to shop the finest goods from Turkey, without leaving home.

  • email info@turkishsouq.com
  • call +904441788
  • language https://www.turkishsouq.com

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