Review Time
If I could give them a ZERO STAR IT WOULD BE Absolutely terrible experience with this company today. Got a call from one of their reps last night said everything was great. Come down at 12:30. Don’t worry about your bad credit score we will sort you out. Arrived at the showroom showing a seat for half an hour been told that a car finance company will give me a call. I went through all my finance with an external company. Wasted three hours to be told oh sorry you’ve been declined finance goodbye. What makes me really angry is that we were told on the phone by their representative yes everything was fine. We understand you have bad credit. You will get your car. Don’t worry come to the showroom at 12:30 so I drove 20 miles for absolutely nothing. Bunch of Cowboys they should be selling horse and carts I don’t know about cars! They are ucarcredit which makes one assume that the credit is coming from themselves when it totally isn’t. On the door it says have you been refused Car finance are you worried about getting getting accepted? Which makes you into the full sense of security Think that even with a poor credit score you’ll still get accepted for finance but clearly not. Don’t waste your time.!!!
Ben was an excellent advisor, really friendly and explained everything to me very clearly. I had a great experience would definitely recommend them to a friend. They gave me a really good deal and assisted with my tax and insurance as well.
If I could give them a ZERO STAR IT WOULD BE Absolutely terrible experience with this company today. Got a call from one of their reps last night said everything was great. Come down at 12:30. Don’t worry about your bad credit score we will sort you out. Arrived at the showroom showing a seat for half an hour been told that a car finance company will give me a call. I went through all my finance with an external company. Wasted three hours to be told oh sorry you’ve been declined finance goodbye. What makes me really angry is that we were told on the phone by their representative yes everything was fine. We understand you have bad credit. You will get your car. Don’t worry come to the showroom at 12:30 so I drove 20 miles for absolutely nothing. Bunch of Cowboys they should be selling horse and carts I don’t know about cars! They are ucarcredit which makes one assume that the credit is coming from themselves when it totally isn’t. On the door it says have you been refused Car finance are you worried about getting getting accepted? Which makes you into the full sense of security Think that even with a poor credit score you’ll still get accepted for finance but clearly not. Don’t waste your time.!!!
Amber Henry was my contact while there, a professional, polite and happy person who treated us with respect and like a person not just another customer buying a car. Theory let down was the lenders,was accepted friday and Saturday declined. After spending 5hrs at the Hyde branch to be accepted and then to be declined by those idiots who sit behind a desk and dont actually speak to the person applying Is unacceptable. All in all well done Amber and the team shame it was the lenders who lost you a sale!!
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