ucancarcredit.co.uk

4.5
4.5 Based on 201 reviews

ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan...

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Average Rating

4.5

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5

201 Reviews

5 Star
86%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
11%

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FrendZone18
Be very careful with this seller.

do not trust these people,they will tell you a pack of mistruths when selling you a vehicle. I recently bought a vehicle from them that was supposedly serviced(it hadn't been touched(needed a new battery from the off as the stop start system wouldn't function as the voltage of battery was too low11.9 volts and so was in a fail safe mode), front pads were seized on 1 side each, there's a lot more to it which I won't put here, but always follow that old adage of "buyer beware", fortunately I have the skill set required to sort the issues that happened. Complaints procedure is a white wash where they tell you to use the supplied warranty, no warranty would ever be honoured for worn out service parts, honestly I will never ever deal with this company again and would recommend everyone has the vehicle they're purchasing independently assessed if you haven't got the skills to put things right.The one thing I will say for them is that they were helpful in delivering the vehicle I wanted to their dealer closer to where I lived.Ask yourself this question, if a seller won't even put a battery on a vehicle or have it serviced/checked properly, do you want to do business with them?.My biggest concern which I pointed out to them was if someone had bought a car from them and knew nothing about cars, they would have taken as gospel that a service had been done as it was fully stamped up in the service history, they wouldn't have known about the brakes(until it was possibly too late), there are reputable dealers out there that will actually do all these things to ensure the car you buy is road worthy, I spent nearly 9.5k on a vehicle with full service history and in good condition. Please please please heed my warning. Use a reputable dealer or at least have your vehicle checked by an independent company or mechanic. It's not worth the risk. This review hasn't been written to be horrible, just an honest review of my experience. They didn't even bother coming back to me with their response to my formal complaint, I had to contact the director who initially responded to my complaint.

1
Date of experience: Mar 31, 2025
Kay Morgan
Absolutely amazing

Absolutely amazing, from enquiring online I received a call a few hours later and invited into the showroom to test drive and find my perfect car! Ending of the story was that I drove away that very same day with my new car 🙂 One happy chap! Cannot recommend them enough, prefect service & some amazing cars!

5
Date of experience: Mar 22, 2025
Trudy Ross
I was struggling finding a vehicle…

I was struggling finding a vehicle because of my credit score didn't expect to get one the lads were awesome really friendly made me feel welcome I strongly recommend using Ucan brill!!!!!! Nice 1 Alex, Jordan , Lewis

5
Date of experience: Mar 22, 2025
RC_Roar21
Absolute superstars

Jordan has been absolute superstar and explained everything as well as help me complete the paperwork. I cannot write a review as outstanding as this company is. 100% recommend anyone to use them for your car credit. Well done to all the team

5
Date of experience: Mar 18, 2025
KentFisto88
Amazing

This is our 5th car from u-can , amazing service from Lewis and Nathan,super happy with our new car you went above and beyond thanks so much, we will definitely be back!!!

5
Date of experience: Mar 15, 2025
Neil
Amazing experience

Chanice helped me all the way with getting a car on finance and was absolute amazing even after I got turned away.. and was able to drive away in a new car the same day couldn’t fault her at all

5
Date of experience: Mar 07, 2025
Donald Scott
This is my second car from Ucan

This is my second car from Ucan, couldn't be more grateful for the help I've received from Nathan and the team and I'm ecstatic with my new car. I'd highly recommend UCAN

5
Date of experience: Feb 20, 2025
Carol Ann Fisher
Amazing service Nathan was an amazing…

Amazing service Nathan was an amazing help and give us a lift home after shutting hours would definitely recommend

5
Date of experience: Feb 13, 2025
Hope Bell
Very pleased with James and Alex at The…

Very pleased with James and Alex at The Hyde site. Sorted my car out despite being refused elsewhere. True meaning of finance specialists. Great service! Would highly recommend. Will be back.

5
Date of experience: Feb 12, 2025
Cary L.
The sale guy Ben is brilliant help me…

The sale guy Ben is brilliant help me with all my requests. Get a nice car end of the day.

5
Date of experience: Feb 01, 2025

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