Review Time
Needed new wipers urgently. This company's website says order before midday and will be dispatched same day or delivered within 1-3 business days. Placed order very early in the morning of 28 January 2026. I expected them the next day, when I hadn't heard anything after 3 business days I went on their website and used the Help box. I received an apology and said they would leave the factory that day. Waited 3 more days. Again contacted the website. Again apologies, saying all the right things and they would chase order. I said they really needed to communicate with customers if there were delays instead of just leaving them hanging. After still not receiving the wipers I messaged the company via their Facebook page, Instagram and email. Finally getting a reply that the wipers I had ordered were out of stock and I would receive them as soon as they came in. Received wipers 9 February 2026, 12 days after placing order. This review is about their customer service. I understand delays in supply, just keep in touch with your customer or risk receiving a review like this.
Needed new wipers urgently. This company's website says order before midday and will be dispatched same day or delivered within 1-3 business days. Placed order very early in the morning of 28 January 2026.
I expected them the next day, when I hadn't heard anything after 3 business days I went on their website and used the Help box. I received an apology and said they would leave the factory that day. Waited 3 more days. Again contacted the website. Again apologies, saying all the right things and they would chase order. I said they really needed to communicate with customers if there were delays instead of just leaving them hanging. After still not receiving the wipers I messaged the company via their Facebook page, Instagram and email. Finally getting a reply that the wipers I had ordered were out of stock and I would receive them as soon as they came in.
Received wipers 9 February 2026, 12 days after placing order. This review is about their customer service. I understand delays in supply, just keep in touch with your customer or risk receiving a review like this.
I like how the wipers clear the water off the screen.I dont like how the wiper blade on the left side left a mark, the length of the wiper blade on the screen. The mark is located where the wiper blade changes direction at the mid point of its sweep. Ive tried to wipe it off to no avail.
Very organized company with great communication! I had a warranty issue that was handled within hours with no fuss or hesitation. Liz took care of my order and had organized a refund with pleasant emails straight away. Very impressed!!
Replaced my wipers on my cx-5 and did get a bad batch but customer service was 10/10. Less than 1h to reply to me and had a replacement pair sent out the next day. Blades are really nice a lot better then my older ones but the frame is really solid and secure on them would buy just for the frame. Blades are even pretty easy to replace on them if that's your thing.
Prompt dispatch of my order & indeed an easy perfect fit for my Volvo & Suzuki cars. Plus a discount for the Father’s Day promotion even when I ordered prior is much appreciated. Even the miss’s noticed the improvement straight away, that’s saying something 😜
Simple & Easy Website to navigate exactly what you are after.Communciation & Tracking info & Delivery was Awesome & super Fast. 2days max👍Follow up emails & install video's were super easy for My Murano 2007.Way easier to install than any other wipers I have used.Totally see a huge difference compared to other brands or typesHighy Recommend👍👍👍
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Wipertech is Australia and New Zealand's leading wiper blade brand, supplying high-performance, durable windshield wiper blades online designed specifically for each car make and model on the road.
Offering the most extensive range that covers almost every car on Australian roads, the most comprehensive warranty, best prices and fastest shipping nation wide. Our friendly, expert team can help you find the right wiper blades for your car.See more
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