udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

/
5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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Robin Morgan
Poor platform

Lots of stuff to love, but ancient buggy technology makes it too annoying to use. I really love the great instructors who've put their huge efforts into the content. The people behind the site however are not up to that level.

1
Date of experience: Mar 31, 2023
HP97
Bait and switch.

Bait and switch.A course was for $4 USD, logged in and bought it, and didn't really look at the price, as I didn't really think it will change. After buying it, realized it's $40 USD.To double check, I went there with another browser with no history, it showed $4 USD, BUT from the browser I logged into and bought the course, it was $40 USD.Avoid this website at all costs.

1
Date of experience: Mar 29, 2023
Noam W.
Price gouging gone to €£$20 instead of…

Price gouging gone to €£$20 instead of $£€9.99Of course udemy won't permit an account utilising incog mode to have the $£€9.9 price and no longer hire customer service just either v.a or chat gpt bots - udemy need to facilitate students to have their purchased courses sent to gdrive accounts or downloadable to an external memory drive and off their platform; some udemy instructors can provide cpd and or alternative professional accreditation certificates externally and for a fee.Very much disappointed in udemy sales ploys hiking of prices to three hundred - udemy takes the profits NOT the instructors Politically; udemy and others went woke so they should and ought to go brokeA new educational platform for right wing patriots needs setting up and the wokies can stick with wokie plats

1
Date of experience: Mar 28, 2023
Ethel
Udemy currency issue

I have been using my Udemy account for professional requirements and have reached out to the customer support today requesting to change my currency. I expected that the resolution would be quick but the customer support representatives has escalated my issue and mentioned that there is no timeframe.The currency was supposed to be in INR and my Udemy account shows currency in US Dollars.I understand that there might be certain policies and violations but especially for a learning platform like Udemy, they should take care of user concerns who frequently purchase courses and should address these kind of issue at the earliest. Otherwise, there is no value to their business.

1
Date of experience: Mar 27, 2023
TC31
Bad support for instructors

Bad support for instructors. They have low level staff that have a process they follow without really caring or trying to understand the issue. They don't try to solve the issue, only to follow the process and they get automated replies. If this happens on the customer relations side as well, it's a hell.

2
Date of experience: Mar 23, 2023
Grant Foster
Really unprofessional and inconsistent…

Really unprofessional and inconsistent staff in their Trust & Safety section. They keep asking for identity verification documents and video testimonies that the courses are owned by myself. Despite providing all requested information.....and having them quote/forward that information in their emails. The still suspended by account and removed the login stating that I had not complied. Ultimately this behavior makes this platform untenable as a platform to develop content on.

1
Date of experience: Mar 21, 2023
Al Coleman
Never purchase courses from Udemy…

Recently I bought a course from Udemy and course is removed from Udemy for some reason, asked for refund. But the money wasn’t refunded to my account. Asked support they said it’s refunded. Checked with bank it wasn’t. After telling them that I have not received refund, they stated it’s in your Udemy credit. If I can’t spend my money the way I want then it’s a big scam. Never purchase courses from Udemy.

1
Date of experience: Mar 19, 2023
Jamie Scott
great platform

it has a wide range of stuff. the video courses are full on content.

4
Date of experience: Mar 18, 2023
Maybe they should control a little more…

Maybe they should control a little more what courses are offered on their website. I have bought four and two of them are of terrible quality.

2
Date of experience: Mar 15, 2023
McKenna Lewis
There is no refund

There is no refund, no money back guarantee. Once you buy the course, you can neither change the course, no as for refund. I bought a python course on Udemy, but I found it very basic, I mailed them for like 10 times for refund but they kept saying we are working on it, but they never worked on it. Remember I was asking for refund just after 3 days. They don't care at all.

1
Date of experience: Mar 15, 2023

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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