udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

/
5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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Rowland P.
Their refund policy sucks

Their refund policy sucks! If you request your refund it will be directed to Udemy Credit and not on your original payment method. During refund process, THERE IS NO OPTION TO SELECT IF UDEMY CREDIT OR ORIGINAL PAYMENT METHOD! Waste of time and money

1
Date of experience: Nov 27, 2022
Rogers Morris
Avoid it if you're a course creator!

If you're a course creator, my advice would be: avoid this place! I created a free course and decided to change it to paid, but a few weeks later, when I tried to switch back to making it free, I couldn't: they'd changed the rules! Now Udemy makes 10 bucks every time they sell one of my courses, I get like 1.50$.

1
Date of experience: Nov 25, 2022
Fleic27
Extremely scammy business practices

Very strange things going on with how they price their courses. Basically, they will put up fake exaggerated prices of multiple times the real price, pretending that there is a giant promotion and you're getting an 85% discount or whatever. Lies. They then proudly claim that the courses can be refunded within 30 days, which is NOT HONORED! If you read the fine print, they can deny the refund if "a significant portion of the course has been consumed or downloaded". What is "a significant portion"? Whatever the hell they decide. Hence you can NEVER be safe to get your money back as promised, and you should CERTAINLY not make the mistake of going through a "significant" part of the course before demanding a refund.

1
Date of experience: Nov 23, 2022
Darren Wilson
unacceptable customer relation despite good courses

There are good courses, but…..the pricing for the same course varies ridiculously between 30 and 130$ from one minute to the next and back again which I consider scam…they recently blocked the possibility to make screenshots which is so annoying, dumb and unfriendly towards learners… I found no way of getting into direct contact with supportI‘ll look for alternatives, so sad, because I‘ve had really good courses.

2
Date of experience: Nov 16, 2022
OH21
Paid for the personal plan

Paid for the personal plan, the system wouldn't let me attend any courses on the plan. Tech support offers no help at all and just offers boilerplate responses.

1
Date of experience: Nov 07, 2022
Drake Fisher
Excelent platform and a good source of…

Excelent platform and a good source of learning and information.I've studied several languages and also some IT courses on Udemy, it's a good setup and learning platform.

5
Date of experience: Nov 01, 2022
Cardew Scott
Cancelled free trial and still charged

I signed up for a 7 day free trial - didn't like it and cancelled on the last day of the trial.I was charged the $29.99 so enquired why, they said i cancelled after the cutoff. I had not been charged for the next month, I cancelled and confirmed free trial cancelled yet they charged - and as per requirements to law wouldn't refund unused portion of the pre-paid amount (which was the entire thing). It's not the money it's the fact that these companies think they can hide behind not having to follow legal requirements.

1
Date of experience: Oct 31, 2022
Canute Morris
The second course I bought recording…

The second course I bought recording quality terrible making it difficult to listen for any length of time.

1
Date of experience: Oct 23, 2022
Harry Barnes
Tech support nonexistent. Run by bots with boilerplate Qs?

Tech support seem to have only made it out of elementary tech school. Repeatedly provided relevant information, they repeatedly ask me for it again and again. Good news: I couldn't get past the signup screen. At this point, in the time expended (losing $$$), I would rather pay much more for a program that is solid, informative, and at my level. What a waste of time.

1
Date of experience: Oct 21, 2022
Fr_Gilles95
crap courses I spent much money on…

crap courses I spent much money on courses there and they are 90% unless. Impossible to follow and really learn

1
Date of experience: Oct 15, 2022

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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