udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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2

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5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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Maverick Kelly
No response from support team

My account is banned and I have tried several times to talk to the support team for resolution but I got nothing in terms of response.

1
Date of experience: Jun 05, 2020
AP50
They sell courses made by Pro Scammers

They sell courses without clarifying that the teachers are not scammers. So i bought a bunch of jason allen courses and they are full of false promises. I want my money back because I bought a course that doesn exist. Udemy dont answer my messages through udemy website support for WEEKS. I just want my money and dont be scammed again. ..

1
Date of experience: May 31, 2020
Basil Parker
I got banned for no reason at all.

My account just got banned on Udemy, guess why? I was trying to publish a course on their platform and during the verification process, I asked the support if they have any other verification method other than the one provided they responded back with a ban on my account + I can't even access the courses I bought and they said it's their final decision because the employer apparently didn't like that I am asking for another verification method her name is Carolina H what a silly person she is.

1
Date of experience: May 29, 2020
Lawton Bell
OKAY THIS IS TRULY SHOCKING!

OKAY THIS IS TRULY SHOCKING!As someone already wrote down here, how on earth there are negative reviews? I may tell you why... but first my review!I cannot thank Udemy enough for the excellent platform, and probably for the reason why I can keep my job in this current crisis having learnt fundamental skills to make me more essential for my company a very competitive prices, as they can count on total revenue with high volume and I assume some form of reward to tutors based on popularity. The platform is excellent, only one downside is FIX YOUR DOWNLOAD AS EVERYTHING IS CALL ORIGINAL FOR THE PAST TWO MONTHS!!! Here we go that is my downside for this platform.Courses are various and it is up to you to read the reviews and ensure it fits your need, I had to refund two courses as they were not exactly what I was looking for, one I was 80% through it and they refunded it no question asked, on 20 courses I refunded only two.Now for the dumb down here talking about OFFICIAL ACCREDITATION, this is a private learning platform, common sense dictate that they are not official as such but you can prepare for any official accreditation, if needed, eventually on the job market what matter is what you can do and what's on your CV anyway.Also certain things are relevant for each course only, such as response time from a tutor, so far I got all courses where tutor replied in more than excellent time (hours not days) and what I learned in the subject I am following is priceless, i.e. a 3D course in London for a week is £900 (from) I got to a mid level user here for 1/100th less, same with coding.Prices: They are always on sale, consider the sale price as normal however really some courses are worth the asking price not on sale, it is incredible how they can achieve so low prices ensuring tutor Q&A Support for like a ridiculously dirty cheap price, we can just thank them to make everyone happy here, tutors and users.Support so far has been helpful, except done for this two months lasting bug with the downloads naming. They are quick even during the pandemic, for refunds most of the time you don't need to speak to no one.Video Quality: That's up to the tutors often, if they record 720p they record 720p, not much can be done... however all courses I have had are 1080p which is plenty for computer related courses.Really this platform is a god send for anyone wishing to improve him/herself, one thing, when you take a course you pay for the course not to harass a tutor in the Q&A about your own bloody specific needs for your project, it is not a consultancy firm, is a TRAINING, you learn you apply and you ask question related to the course, not your own job!!! That is really irritating as Q&A are full of not relevant cluttery questions on some courses.

5
Date of experience: May 27, 2020
Jazuca81
Extremely Poor Customer Service

I bought a course and halfway through the sound stopped working. You can follow the subtitle but otherwise completely useless. What a waste!!I contacted their customer service more than a dozen times and I am still waiting to hear from them. This is extremely poor customer and technical service! Never again!

1
Date of experience: May 27, 2020
Nadine Brooks
career coaching courses

They offer career coaching courses. They are not an accredited route to becoming a Careers Practitioner in a school or college in the UK. Search the National Careers Service website for trusted advice on how to become a Careers Practitioner

1
Date of experience: May 24, 2020
_HackerHD_
Udemy

I am very happy with Udemy. There are so many high-quality IT courses which will help you with your job or university. Obviously don't buy them when they are for like 100 pounds or more just wait for sales.Jakub

5
Date of experience: May 21, 2020
Obmar13
Different prices of the same course

I’ve bought a number of courses on Udemy and overall, they have met my expectations, with a few exceptions. However, my negative review is about Udemy’s business practices, which in my view exploit existing loyal users by inflating prices. I’ll use the latest example of a stock trading course, which I’ve just purchased. When I googled the course, I found it advertised on Udemy for £13.99, which I thought was a very good price. This type of price is usually available when they have sales on, so I was happy to purchase the course. I followed the link and logged into my Udemy’s account, only to find out that the price had now jumped to £199 pounds with no explanation about the price difference. There was no reference to the fact that the cheaper price might only be available to new users or anything like that. I was just presented with the higher price and expected to complete the transaction, which I didn’t. At this point, I log out of my account and run the search again, but the price displayed is still £ 199 pounds. I thought that it could be because of cookies downloaded when I was browsing the Udemy’s site but clearing the browser cache didn’t fix the issue. I then tried to run the search from another computer, only to be presented again with the high price of £ 199 pounds. It then occurred to me that the Udemy’s system might now be using my home IP address to block me from seeing the cheaper prices on offer, regardless of what computer I was using. At that point, I cleared the browser cache, connected to a VPN service, which changed my public IP address and run the search again. Guess what? The course was priced again at £13.99. I then just opened a new account in Udemy and purchased the course at the advertised price of £ 13.99. Are these the business practices one would expect from a company that wants to build a loyal user base??

1
Date of experience: May 17, 2020
TM18
Attention arnaque. Take care: scam!

Attention ce site est une arnaque! "Formation intégrale à Fusion 360" dure une heure et n'aborde que 1/1000 du logiciel, on y apprends a faire les esquisses et c'est tout il manque 99% du cours. Please note this site is a scam! "Integral training in Fusion 360" lasts an hour and covers only 1/1000 of the software, we learn to do the sketches and that's all 99% of the course is missing

1
Date of experience: May 13, 2020
Zelda R.
Thoroughly enjoyed my course on…Metacognition

Thoroughly enjoyed my course on Metacognition, excellent pace, loads of resources given and now I able to use this with my students. Thank you

5
Date of experience: May 11, 2020

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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