Review Time
I have been a long-time learner with Udemy and it's served me well. Whenever I feel like I want to learn something new, I always check their site. Not only do they run frequent sales which make the courses more affordable, but they have a great variety. I also love the feedback from instructors. It's helpful to have some guidance if you need it. Currently learning belly dance and Pilates.
The courses overall are varied in quality and the user needs to do a bit of research before purchasing. I've had a good experience with 2 courses because I went off recommendations from others as well as reading pages of reviews on Udemy itself.Make sure you the time to go through any demo content provided for the course to make sure the instrutor and material is suitable, look up reviews on other sites.The pricing is up and down so I would keep checking back for sitewide sales or price drops from the creators.
It is impossible to open my account in my phone.Simply they give you a tail chase and make you aggravated with lots of advertising pop ups and posh adds and even you after login there are so many different things open up like set up community password? ( I took a picture evidence)What is this a buy,buy, buy and then wouldn't get access to what you buy? just keep on buying never mind of reading or learning?My name is Ben K I bought around $600+ worth programs and as you see I am aggregated because I cant log in to my account and there are no customer support.My last word is they need some damage control actions. they need customer support without loopholes .come-on guys you are shooting yourselves in the footNo customer support no good referrals.
UDEMY IS THE WORST LEARNING PLATFORM! stay away as they're deleting your courses (that you already paid!), have no-existent customer support, so good luck getting any reply from their side. Literally such a disappointment and truly cannot and would not recommend it to anyone! There's plenty alternatives out there, so avoid this scam if you don't want to have your money taken and be left empty handed!
Ordered a course as a gift. They never sent the link to the recipient. Contacted them on the website, no reply. Contacted them via twitter, no reply. Contacted them via Instagram, no reply. Nothing more than online fraud, taking my money and then providing no service, and then absolutely no customer service. It says everything that the first link on the help page is how to get a refund. Avoid at all costs
Never again. Sheer incompetence from their support team, and the audacity to require that the customer do the work for them. I purchased a gift for my sister to be delivered by email on 12.25. The gift was not delivered, and customer service said they cannot send her the gift because she does not have an account with them. They should have told me that at the time I purchased the gift. But no. Instead, they tell me to do all the work. If they cannot accommodate gifting of their products, so be it, but they shouldn't put the burden of this onto the consumer. Their online chat person, Ned, was virtually useless. Stay away from this backwards company that does not care about the consumer.
I do not recommend UDemy whatsoever. I took a "Proofreading & Editing" course. It claimed to take four hours so I thought "Great! A professional course with professional terminology". Nope. Everything that was taught could be gone through within 20 minutes max and also its pretty much what you learn when you went to mandatory schooling.Here is a direct quote from Udemy: "I'd like to clarify that Udemy is not an accredited institution."So there. If you want to be certified or get a diploma in ANYTHING, do not use Udemy. The Proofreading & Editing "course" that I took was an absolute scam.
Their subscription plans are very misleading. I was excited about a course and decided to sign up for the monthly subscription instead of buying the individual course. When I did, the option to take the course I was excited about disappeared. I tried logging out and searched the topic again and it came up in the course options. That’s when I realized they only give access to a limited amount of classes with their subscription. And they are their lesser classes. It feels very intentionally misleading. I decided to cancel my subscription. I had only purchased it within the hour and hadn’t taken any courses yet, but didn’t refund my money. After contacting customer care, I was told they don’t provide a 30 day guarantee. I told them I would need a refund and had made the purchase less than thirty minutes prior and felt their practices are misleading and shady. I got a canned response that they have to protect their teachers. Obviously not relevant to my situation so I asked to have the situation escalated and was told I’d get an email. Such a disappointing experience. I won’t be recommending Udemy or taking any of their courses.
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