Name: udemy.com
Telephone: 000000000
Rating: 2.0

Maximilian Carter Guest

UDEMY is absolutely a scam

UDEMY is absolutely a scam. I enrolled for a course and I paid for that money but I never could access my course. Such a shame. Please guys be alert do not enroll any courses on UDEMY !!!

Date of experience: Nov 11, 2021

Hubert Ross Guest

4 years ago

Useless customer support

Useless customer support. Have had a number of transactions declined. Bank has assured no issue on their end. Card details autofill so no issue with wrong information. Udemy customer support seem unable to answer direct questions.

Date of experience: Nov 07, 2021

Ricky Guest

4 years ago

I found this amazing site while I saw…

I found this amazing site while I saw something on Youtube. Great site to learn a new skill

Date of experience: Oct 31, 2021

Garrett Cooper Guest

4 years ago

Paid £90+ for a couse that turned out…

Paid £90+ for a couse that turned out to be someone sitting in their appartment reading a badly written "manuel" I immediately looked for a refund and was told that it would be processed shortly. I was then told that the money had been refunded ... in "credits".In other words once they have your money they won't be paying it back despite claims to the contrary and postings on their site. There is No email address, no service support and no comeback.

Date of experience: Oct 24, 2021

Angelica Sanders Guest

4 years ago

Fraud site. Disgusting customer service.

Fraud site. 30-day-money back guarantee is a lie. Be careful. There are a million ways Udemy can refuse your refund now. Stay clear from this fraudulent platform. Zero customer support.

Date of experience: Oct 24, 2021

Jet F. Guest

4 years ago

Wallet is locked

I was user of Udemy courses from 2019. Was happy with the course content. But as Udemy expanded customer support became pathetic. Sometimes the courses are also bad. I had a wallet with udemy. I was Unhappy with the courses and asked for refund.They changed the refund policy and replied they cannot refund. In spite of repeated requests I did not get reply. I had a wallet with Udemy with money loaded in wallet. I requested to credit my money back. I have written 5 times over 6 months and I am yet to get reply

Date of experience: Oct 05, 2021

JC4 Guest

4 years ago

Good for some free courses

Only tried the free courses, informative content. Can’t speak for anything else in relation to the company but their free content is great

Date of experience: Oct 04, 2021

JB Guest

4 years ago

NO Tech support for users

There is nowhere to make a technical query or raise an issue. Everything leads back to the 'Help' section which is a cheap afterthought likely written by a 1st-year intern. The courses are great once you find an instructor you can work with but Udemy itself seems to think it's too big to talk to customers now. @Udemy, you're not Google yet. Pull your head out of the cloud and talk to your customers when they want you!

Date of experience: Oct 02, 2021

Skrizix10 Guest

4 years ago

Udemy deletes paid courses even while you are running them.

Bought courses that included examprep with qustionairs. Udemy suddenly removed all examprep material from all the courses. I paid for these courses but they removed it. I did not get a refund or any varning. Udemy sold me several courses that they suddenly removed with no varning. In udemy you pay for courses, but udemy remove the courses when they feel like it!! Horrible support to!!