udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

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5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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BR27
I'm not sure if this is udemy or the…

I'm not sure if this is udemy or the instructor but there is no guidance on the course. No dates as for when a new lecture is added. Instructor doesn't interact with questions. The platform should at least alert the students when an instructor adds new lectures.

1
Date of experience: Feb 28, 2021
GB99
I will never buy courses from udemy

I will never buy courses from udemy, only because they are trying all the time to fool you in this way : last minute offers, "buy now till is not to late", huge 99% discounts for limited time, but in fact ALLWAYS price for 1 course is around 12$ . I don't like when someone believe that customers are stupid.

1
Date of experience: Feb 27, 2021
Salma Turner
The courses are great but 'support'…

The courses are great but 'support' doesn't have a clue! They took 2 payments for 2 courses but only provided me with one course. I questioned it when I was charged for both and they asked to see my bank statement - I sent it to them. They then wanted me to go through my google account and prove the money had come out - I took an image of my google account and sent it to them. Now they are asking me to contact Google to ask why they didn't get both transaction IDs - now to me this is laziness on their part - they took the money, I don't have the goods but they want me to do all the work for them - what more will they ask for? I'm pretty sure they just want me to give up so they can just keep the money - Not going to happen! Really really bad customer service.

3
Date of experience: Feb 26, 2021
Antonia Cook
Its my first course in Udemy and Im…

Its my first course in Udemy and Im enjoying it. I would say that this course Im taking ( My first SQL bootcamp) is helping me a lot with some explanations I couldnt get in free courses.

5
Date of experience: Feb 23, 2021
Cole D.
bad costumer support.

1
Date of experience: Feb 23, 2021
Charli Parker
Great courses

Great courses, highly recommended!High variety and very useful courses at a great price.

5
Date of experience: Feb 22, 2021
itang38
Locked account without reason or explanation

Purchased 4 courses for around 90 bucks several weeks ago.They disabled my account last week. I think due to the fact that I am using my account from 3 different devices. I emailed their support in order to unlock my account. The only answer I got: "Hello,The Trust & Safety Team at Udemy has identified activity associated with this account, which is in violation of our Terms of Use or our student guidelines. As a result, access to this account has been disabled.Thank you for your time and attention on this matter.Regards,Udemy Trust & Safety Team"No intention or process to get my account back. They do not even explain why they disabled my account. I asked for a refund after that. NO RESPONSE SINCE 5 DAYS! Worst customer support I've ever experienced.

1
Date of experience: Feb 22, 2021
Lindsay Wright
Want a refund? Forget it

Thanks, Udemy for not honouring my request to have a course refunded by the original payment method. I asked for that and you promptly gave me credits I do not want. What a fantastic way to rip people off! You should be ashamed. No way to contact anyone on your website either. Shame on you. I will not use you again.

1
Date of experience: Feb 18, 2021
Elias Wright
It's very instructive when a website…

It's very instructive when a website like this advertises no contact details or facility to get in touch with anyone behind the product whatsoever. It's just a container for anyone to create a "course" or "exam prep" with zero curation or quality control. Compared to sites like code academy it's expensive as it's a per module charging model, with no consistency across each course. If you want consistent, high-quality training then look elsewhere

2
Date of experience: Feb 18, 2021
Penny H.
scammers .i purchased as it is…

scammers .i purchased as it is advertised a DBA full class and after 3 days i get an email saying the person who is giving the course thinks the price is to small and if you want to take the course it is still available with a 1200%more charge. but i can ask for a refund within 30 days. i did send a refund request on their site, they acutely target ppl who has different names to charge them more and take advantage off that. i got an email saying i can purchase other class if i want no refund i guess! if i don't like what i have what makes you think i will take what ever class Udemy want me to take? with my money? because they have access to my card thy can hold on to and do what every they want. well i should have cheeked the ratings! any ways i will call for my bank and report them

1
Date of experience: Feb 16, 2021

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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