udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

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5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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most Unreliable

Most unreliable - Udemy started as the most comprehensive and reliable platform for learning and upgrading skills, but eventually it has become more of a money making business which will not hesitate to deceive there customers to make money from dodgy instructors who will publish courses udemy make there subscription money and then deny services before running away. I had my exams booked and bought a practise test for mock exams, to my surprise I was not able to access it just a week before my actual exam, I asked udemy for help and they said they can't help me as its not uncommon for the instructors on the site to remove a course outside of our user agreement policies. shocking.. personally you are better off with more reliable learning services such as CloudGuru and Linux Academy.

1
Date of experience: Oct 24, 2020
Lyle
Generally Dodgy Website

I got a refund for a course because there was an error with it. I chose to get udemy credits, thinking ill just get another one with it. Instantly, all prices increased 15 fold...and it turns out the credits are non-refundable.What a joke.

1
Date of experience: Oct 21, 2020
Orion Powell
I love it

I love it! I've completed 3 courses.. I have about 8 more purchased. Always look up udemy discount before buying another class!

5
Date of experience: Oct 20, 2020
Humphrey Reed
I’m calling on the US Attorney General…

I’m calling on the US Attorney General to investigate these crooks for their MASSIVE MISLEADING CAMPAIGN OF DISINFORMATION.From denying refunds to writing thousands upon thousands of fake reviews, Udemy is the modern age equivalent to a cigar smoking used car car salesman... Only worse.This company claims to offer a money-back guarantee FOR ANY REASON, but they didn’t honor mine and they have denied hundred of people, as you have already probably found out, but the biggest red flag is how Udemy has a 9.1 rating on Bit Degree and only a 2.7 average review on Trust Pilot. What’s worse, is their even more abysmal rating of 2.0 on Consumer Affairs.

1
Date of experience: Oct 20, 2020
Malachi C.
Udemy has some fine courses for sure

Udemy has some fine courses for sure, used a few and learned a lot on designing, drawing and using CC programs. The pricing how ever.. They artificially inflate their prices, they try to get you to act on impulse. ''Oh this course is only 9,99 for 2 more hours?! better buy it now before it's up to $199 again!'' Urgenty marketing.. Just refresh your cookies or use incognito, and you will see the ''sale prices'' yet again. Overall there are some amazing courses, just dont get pulled into their marketing scheme, on Udemy, it's always sale.

3
Date of experience: Oct 19, 2020
Really pleased, enjoying my courses

I've really enjoyed both Udemy courses I've done so far, and I just purchased a third. The instructors were good as was the platform. Good value for money and a great way to add to my skills in my spare time.

4
Date of experience: Oct 18, 2020
Clyde Powell
These people have really bad systems

These people have really bad systems, lock your account if you login from different IPS -- I travel all the time, what the hell?!!When I asked their customer service they were super unhelpful, "oh it's how the system works" == not our problem, we don't care.

1
Date of experience: Oct 16, 2020
roctor8497
Udemy is a joke for Instructors

Udemy is a joke for Instructors. I wouldnt recommend it to anyone. Just too much to write. Trust me Instructors: learn the skills and publish your knowledge yourself!For students: ok.

1
Date of experience: Oct 15, 2020
Joelle Baker
Great platform to learn new skills - awesome sale prices!

Overall: cost performance is very good.Get the courses while on sale :). I have tried a couple of courses and the quality really depends on:- The type of course- Your understanding / skills about the topic- The lecturer and his/her backgroundUdemy has many awesome sales so you can get your favorite subjects for less than $15 or so. I learned a lot from their copywriting course, creative course, marketing course and UI/UX design course. There might have been 1 course where I thought I'd learn a bit more than was taught, but to me, even if I learn 1 new valuable skill I can implement in my life, it's definitely worth the money.

4
Date of experience: Oct 07, 2020
Josh Hughes
worst customer service

I have used it for a few years but recently it is getting worst. They change the refund policy without notice. it is not about 30 days refund, if you refund same classes over one time, you cant. And you have to return exactly 30days(24hrs*30). you wont get refund if you one minute late. You tried to contact the support, but chat only send the link what you can lookup online and they never get you back from email...finally, you got a credit refund with a expired date...All they want is $$

1
Date of experience: Sep 28, 2020

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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