udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

/
5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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Review Time

Jayden Powell
Very unhappy

Very unhappy, they deceive you and tell you that you have support and life time help. Well just try to talk to someone about an issue ,,, you can’t it all in a Q and A and if your issue is not there to bad for you. They send out lots of ads for you to pay more for more lessons that you can’t use until you get problems fixed but again no help at all fixing issues.So I’m done and will be attempting to get my money back

1
Date of experience: Feb 15, 2021
Edith Barnes
deceptive discounts

Bought some courses. Very unhappy about discount system. Running clock showed that the discount will end in an hour. I made a purchase. After an hour, the bigger discount showed up. It was a very unplesant customer experiece.

2
Date of experience: Feb 15, 2021
Lucinda Coleman
Simply rubbish …

You complete a course, and you should receive a certificate, you do not receive anything, so you contact the customer service and all your emails... are ignored, but I am still receiving emails that advertise other courses...simply rubbish...

1
Date of experience: Feb 15, 2021
Jemma Fisher
udemy is big scam site.i purchase…

udemy is big scam site.i purchase course in udemy where instructor did not write that course require latest node js and windows 8.1 or higher version.after taking 3 lecture instructor show different required tool.i fail to install due to system requirement does not match.i ask help from instructor.he reply after a week to go on google.after 15 days of struggle instructor accept that my system does not match with required software.i ask refund from udemy but they refused by saying that i watch or download course.i ask for proof but they fail.i attach instructor chat screenshot with my ticket.they say they will investigate.after wasting my 1 week they refused to give refund.

1
Date of experience: Feb 13, 2021
Paula R.
Courses can disappear with no warning

Courses can be withdrawn with zero notice or warning, and you have to request a refund. A course I was relying on with practice tests was removed with a week before my exam. Despite the policy that udemy offer lifetime access to courses. A complete lie.

1
Date of experience: Feb 11, 2021
Poppy Wilson
There is a lot of bad / low quality content

There are a lot of courses with very low quality and just outright bad content. I have also bought courses with lifetime access that become "no longer accessible" after a few months. I haven't received a credit for any of those courses.

3
Date of experience: Feb 10, 2021
Thaddeus Brooks
Should weed out bad tutors

This is okay but would be a lot more powerful if Udemy could pick the tutors more carefully. A lot of tutors are using this platform as a way to do affiliate selling and so not bother to answer any questions. Such tutors should be removed- at least for new sales. The fact that Udemy leaves them on would suggest they don't really care and this reduces their own credibility. Just downgraded my rating after realising that my bad review of a course does not appear on the default review page which is meant to be by date. This appears to be intentionally misleading and further reduces trust in this company

1
Date of experience: Feb 10, 2021
Jeremiah
I paid for a course with udemy /…

I paid for a course with udemy / transformation academy joeel and natalie rivera. First don't count on getting your CPD hours as promised unless of course you pay more which is not clearly said upfront. That's why I took the course and felt like I was being fooled, not fair practices here. Second, I didn't learn anything really and then when I asked a question to the authors about why the category of the Professional Life Coach doesn't even exist when you try to fill a profile on their site or to get a certificate they never even bothered answering so can't really do anything with that certificate. So I asked a refund but it was refused.

1
Date of experience: Jan 10, 2021
Matt Morgan
Random Prices

I bought a course for 129 British pound and then the next day my friend bought it for 12 British pound that is like 90% cheaper. it seems like the prices are so random based on sales tactics. focusing on how much they can get out of the customer not how value the courses provide.

2
Date of experience: Jan 09, 2021
Jet Fisher
I appreciate what you are doing for the…

I appreciate what you are doing for the community. I think your platform is very versatile and a lot of good knowledge can be learned through it.

4
Date of experience: Jan 06, 2021

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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