Review Time
I just checked out UfileT2 for business taxes, now that web filing for businesses became mandatory. Web site is useless and borderline fraudulent with the statement "Start for Free". This is a nonsense statement. Nowhere on the site is a cost provided, which turns out to be $209.95 for one T2 filing, which is only known it seems at the point of filing. Customer service took 10 minutes by phone to divulge the cost. Needless to say I passed on using this company, before wasting time entering any data.
I used Ufile this year. That was the worst experience ever. There was a “warning” I tried several times to correct said warning, after the app sent me back to the beginning several times I finally completed my taxes to be efiled. Now Ufile is charging me an extra 5 times for 1 filing. Never again, worst app I have ever used!!
I just checked out UfileT2 for business taxes, now that web filing for businesses became mandatory. Web site is useless and borderline fraudulent with the statement "Start for Free". This is a nonsense statement. Nowhere on the site is a cost provided, which turns out to be $209.95 for one T2 filing, which is only known it seems at the point of filing. Customer service took 10 minutes by phone to divulge the cost. Needless to say I passed on using this company, before wasting time entering any data.
I have used U-File for years and it has been great. This year they have been terrible. I called for information they give false information and do not a clue where to enter information. If I listened to them i would have missed out on a lot of deductions. Shame on you U-File for your poor support team. So dissapointed
I purchased product - attempted to use Auto Fill My Tax (AFR). Screen said not available until Feb 9/2025 - so I waited - in mean time entered all medical and charity data. On Feb 9th attempted to use AFR - ended in a constant loop, worked with online help and AI for 3 hours , trying everything suggested. Finally decided to cancel and ask for a refund. UFile said I had "activated product" which of course I had . I explained - their answer then was the functionality would be available Feb 23/2026 . In meantime I had purchased Turbo tax and was successful in using AFR so was not all CRA. They still have not given me a refund.
Beware- substantial cost for product use that is not revealed until users have wasted considerable time uploading data. Website claims of “free filing” for T2 with no stated product fee are highly misleading. Do not recommend using this product and encouraging their disingenuous business practices. Helpdesk employees double down to defend the company’s duplicitous practices. Shame on you Efile! Be upfront with customers and let them decide if they want to pay the user fee before wasting their valuable time .
Tried filing a return for the first time and it turned into the worst online experience I can ever recall. Absolutely NOT user friendly with confusing and incomplete instructions for completing a simple return that would take me 1 hour tops to fill out a paper return. I gave up after 3 hours and deleted my account. The only reason I tried UFile was file it before year end with only 3 days remaining.
I used Ufile last year to file my 2024 tax return. This year when I try to look at last year's return, there is no data. When I call Ufile, they said I must have deleted it and they could not help me. When I asked to speak to their boss, they hung up on me.
We have used Ufile for many years with no real issues. The last couple of returns however are a different matter. This program used to have a feature 'Let Max Decide' This was regarding the splitting of investments etc between spouses.. We noticed the last couple of years it wasn't saying that anymore, so we thought good ole Max is doing it automatically. Fast forward to 2025. The CRA is on us. It would seem that the program is not entering the info correctly anymore so we owe money plus penalties. We are done with Tax Softwares from now on! Not sure why they played with a good thing.
Completely untrustworthy program. 3 years running the software screwed up my files and imputted data did not exist into income that I did not make. I thought at first it was revenue canada. It wasn't me. Because I didn't enter a thing. I just followed the procedure. Download your income and it is supposed to get filled out. When it files the income has changed 3 years running. Now I don't have access to my previous years taxes. Do not trust this company.
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