Review Time
Below standard courier company , never use this courier companyThe staff can't even locate an address , they sit on the courier for days without informing anybodyVery Disappointed In this age of AI , its sad that India still has below standard of courier companies
The service is extremely poor as to the level one can feel u are dealing with some scam. I am not sure how and why such company does not come under any regulation.Complaints raised and useless process. They don’t even reply.Document was promised to be deliver within 5 days and took around 30 days after 100 of follow-up to know the status and what strikes me the most they feel proud giving false assurances with confidence. While document delivery was from two big hubs from London to India- Gurgaon. Just avoid the company if u want to avoid mental harassment and eventually you will have to send via reliable services and pay again and will loose money a lot.So avoiding them is the only solution as they are free to cheat people in the name of air service. If anyone know any authority who can fix then do let me know will be happy to report so they have some accountability and will avoid such harassment to others.Ref 520915109411
Booked DTDC to deliver my cargo from London to Mumbai. Despite puting labels and writing on boxes 'EXTRA FRAGILE' DTDC has handled my boxes very very roughly and badly. One box was literally torn and they have wrapped in plastic the box .my expensive heritage lampshade and lot of crockery has been broken to pieces due to the rough handling. I spent literally more than INR 80,000 /£880k and received broken crockery. It was so badly handled that even my body cream tubes were cracked. Extremely disappointed and frustrated with my loss. NEVER EVER WILL I RECOMMEND DTDC TO ANYONE.
Our company in UK got big car parts repair contract with UK Car manufacturers and we did a test run sending parts ( Trial) This was fully tracked online and found cleared by Customs. We all happy that 1000s of Mechanical Engineering students will have jobs in Coimbatore but now come the disaster, someone called Dishan phoned up the receiver asking Rs 1000 for clearance now the manufacturer pulled out and said this would be cheaper in China. Imagine how many lives ruined by DTTC service. UK, US, Canada, EU parts are always been sent to China because of this unprofessional staff ruining others life.(Sorry Coimbatore )
Appalling service! The sheer scale of negative reviews on this website and others gives testimony to their incompetence. My letter was dispatched from Pondicherry (India) on the 7th of December 2023. After countless delays, it has been held up in Hub 5 Hinckley (UK)for over two and half weeks - since 16th December 2023. It is now the 2nd of January 2024. I have repeatedly called their customer service and received unacceptable, lame, and lazy excuses. In addition, I’ve sent numerous emails, but to no avail. As a result of their incompetence, I have lost a significant amount of money as the letter is an authorisation for an Indian visa. I will, therefore, not be able to travel to Chennai now, and I have already purchased a non-refundable flight ticket. Under no circumstance should you use this company. Not surprisingly, I cannot provide any recommendations/ feedback to the company on how they can improve their service. My only recommendation is that it cease all operations or merge with a competent company.
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