Review Time
I ordered a dress from Millie Bridal UK for my daughters prom. As she was in between sizes we opted for made to measure.I sent the sizes in and within 24hrs I received an email saying that one of the measurements appears to be wrong ( I'm double checked as thought I was correct) nope, I had sent the wrong size in. This was rectified and within 10 days I received the dress. My daughter put it straight on and it fitted like a glove. She looked stunning!The dress was well made and attention to detail was perfect. No loose threads at all. I cannot comment on return as I didn't need to use the service but as it was made to measure and not a generic size I didn't expect to be able to return it.Communication and after care was great making sure we were happy with the dress and seeing if it arrived on time.Thank you Mille Bridal for making my daughters prom one to remember! Would definitely recommend 5*
Very disappointed and very angry. Dress looked nothing like it did in the photo, measurements aren’t correct even tho i sent my own ones in and needed to email about 5 times before they even replied to see where it was and when i got it i put it on and it was horrendous. Never ever recommend this place to anyone. Tried emailing to get a refund and the emails are just bounced back then one went through and they just haven’t replied even though they say that they respond within one working day. They DO NOT listen though their own return policy.
What an amazing company. I ordered a dress for my daughter’s prom. She looked beautiful (I’m biased). I chose to pay slightly extra to have the dress made to my daughter’s specific measurements and Milly Bridal produced exactly what we ordered. Straight forward simple process and no stress.Can absolutely recommend.Thank you
Ordered a stock dress on the website, which wasn’t a made-to-order dress, just a standard one. It arrived and didn’t look good. We contacted MillyBridal within 7 days of the dress arriving. Didn’t hear anything back, for weeks. Finally they got back to us and said that they weren’t willing to accept a return on the dress - as it was made-to-order. Absolutely shocking service. Avoid at all costs- wished we had read the other peoples reviews. Disgusting customer service.
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Uk.millybridal.org offers a range of beautiful wedding dresses, elegant bridesmaid dresses, matching shoes and exquisite accessories for brides. All the dresses are fine-designed and made from high quality fabric. With unbeatable low prices, you will not go bank-broke if shopping here.
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