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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Michelle Lawes
Quick response

Marie was extremely helpful in dealing with my query. Very happy with the service.

5
Date of experience: Aug 06, 2025
MISS OLIVIA MCGOWAN
Nadine went over and above to help me…

Nadine went over and above to help me today, I really appreciate that she investigate my issue and together we got the result I was looking for !! Thank you Nadine 🙏🏻

5
Date of experience: Aug 06, 2025
Gal
Amazing!

Amazing! You helped me a lot

5
Date of experience: Aug 06, 2025
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Zzz
Resolution to problem of not having a mobile app for tickets

I bought tickets via my lap-top but could not access them via a mobile app on my phone. So I thought I would be unable to attend the event and lose my money. Ashir explained how I could still redeem the tickets. Relief.

5
Date of experience: Aug 06, 2025
Susanne
The person was very patient and did all…

The person was very patient and did all he could to find my tickets which took quite a long time but now I have them in the app. So appreciate the help

5
Date of experience: Aug 06, 2025
Mich
Fabulous customer service experience ………

Fabulous customer service experience …… speedy & very helpful

5
Date of experience: Aug 06, 2025
Louise Foster
Moving seats at the Biffy Clyro gig

Amy helped me with my query about moving my seats because I had accidently selected the wrong row and only realised after I had paid but it was no trouble. Very afficent service from the AXS customer help team. Thank you!

5
Date of experience: Aug 06, 2025
CC
Jake was brilliant

Jake was brilliant - quick, professional, helpful and engaged. Great company, great service.

5
Date of experience: Aug 06, 2025
AISONG LI
thanks

thanks！good job

5
Date of experience: Aug 06, 2025
Hannah
They were very helpful and kind

They were very helpful and kind , very quick as well

5
Date of experience: Aug 05, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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