uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Rita
Amazing customer support

Amazing customer support. Solved my issue very quick. Very quick response. I loved it. Thank you

5
Date of experience: Aug 05, 2025
Very helpful and fast responses

5
Date of experience: Aug 05, 2025
Ian Bos
I made a mistake and it was corrected very quickly

I had made a mistake purchasing a ticketing with old details I was unaware of. I could not access my ticket. Contacting the live chat they helped me quick and professionally and kept their calm and patience while I was stressing and messing up big time. This is one of the best costumer supports I have ever been in contact with. 100% satisfied!

5
Date of experience: Aug 05, 2025
Holly Mrs
Anizya great help!

Anizya was very helpful and sorted my problem out in no time! Thank you for your service

5
Date of experience: Aug 05, 2025
Simon
AXS Customer Service Experience

Left a message for customer service team late at night and first thing in the morning had a response with all the details requested.Special 'shout-out' to Marie for her courteous and helpful approach!

5
Date of experience: Aug 05, 2025
Jake was very helpful

Jake was very helpful, quick and efficient and sorted the issue out straight away. Thank you

5
Date of experience: Aug 05, 2025
Alex Skinner
AXS Support agent - Quick & Friendly

Contacting AXS online support. There was very little waiting time for a agent. She was clear, helpful and kick at resolving my issue. I don't have any negatives.

5
Date of experience: Aug 05, 2025
The person on the live chat was Fabulous!

Sundas on the live chat was amazing. So helpful, clear and efficient. Such a lovely person. My issue was sorted easily when I was feeling incredibly stressed about lost tickets.

5
Date of experience: Aug 05, 2025
Tom Brooks-Sykes
Good response time

Good response time, helped solve the situation quickly and efficiently

5
Date of experience: Aug 05, 2025
Claire Gulliver
Anziya was very helpful and provided a…

Anziya was very helpful and provided a swift response to my request.

5
Date of experience: Aug 05, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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