Review Time
Not helpful at all! They didn’t even try to help or resolve the problem. They didn’t any offer any sort of solution!!!The worse customer service, they really don’t know what going above and beyond for a customer means! They hide under the terms and conditions expecting everyone to read every little small print! Have a little bit of sympathy for others who are just excited to purchase tickets for their birthdays! If I could give ZERO stars I would! So disappointed in this company as I have used it faithfully and now it has ruined it all for me. My advice is read every single small print from them otherwise they will take your money and you’ll end up with nothing but spent money and no tickets.
When I clicked on the seats to purchase and went to Checkout he kept saying they have sold so I selected different seats and the system said I was a bot and I was contact services for Support however the very frustrating virtual assistant neither helped nor did they connect me to support .Very frustrating and disappointed as was trying to buy tickets for Renee rap for daughter’s birthday after registering for pre-sale
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
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