uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Alicia
Very quick responses from Ashir

Very quick responses from Ashir. Helped me solve my problem.

5
Date of experience: Aug 07, 2025
Amy Oliver
Transferred tickets immediately as…

Transferred tickets immediately as wasn’t working my end!! Super quick and no drama!!

5
Date of experience: Aug 07, 2025
Steve Siggs
Great service

Addressed my query quickly and completely.

5
Date of experience: Aug 07, 2025
Stephanie
DO NOT BUY FROM THEM!

Not helpful at all! They didn’t even try to help or resolve the problem. They didn’t any offer any sort of solution!!!The worse customer service, they really don’t know what going above and beyond for a customer means! They hide under the terms and conditions expecting everyone to read every little small print! Have a little bit of sympathy for others who are just excited to purchase tickets for their birthdays! If I could give ZERO stars I would! So disappointed in this company as I have used it faithfully and now it has ruined it all for me. My advice is read every single small print from them otherwise they will take your money and you’ll end up with nothing but spent money and no tickets.

1
Date of experience: Aug 07, 2025
Abbie Donaldson
Very efficient help from Jake!

5
Date of experience: Aug 07, 2025
Amanda Gut
Amazing phone handler

Amazing phone handler. Very supportive and helpful.

5
Date of experience: Aug 07, 2025
Don Peploe
When I clicked on the seats to purchase…

When I clicked on the seats to purchase and went to Checkout he kept saying they have sold so I selected different seats and the system said I was a bot and I was contact services for Support however the very frustrating virtual assistant neither helped nor did they connect me to support .Very frustrating and disappointed as was trying to buy tickets for Renee rap for daughter’s birthday after registering for pre-sale

1
Date of experience: Aug 07, 2025
Andy Cheong
Access Parking

Anziya has been very helpful

5
Date of experience: Aug 07, 2025
Olive Mae Sutherland
Great experience with Marie who helped…

Great experience with Marie who helped me book accessible tickets

5
Date of experience: Aug 07, 2025
Peter Anthony
Kiera addressed my request very quickly…

Kiera addressed my request very quickly and courteously. This was dealt with very efficiently, which exceeded my expectations!

5
Date of experience: Aug 06, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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