uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Leigh Lee
Nibrus made the difference today!

Nibrus made the difference today!! I’d like to sincerely thank you for your patience and kindness during our call. I was trying to understand the layout of the area, and your calm, clear explanations made a big difference. You took the time to guide me without rushing, and your helpful attitude really stood out. It was a pleasure speaking with someone so professional, patient, and understanding. Thank you again for your support it was greatly appreciated!

5
Date of experience: Sep 18, 2025
Sarah Copeland
Fantastic customer service response

Really fast response time and absolutely no argument about a straightforward issue. Delighted with AXS's approach, and Samantha was great, thank you.

5
Date of experience: Sep 18, 2025
Jeanette Del-Pinto
Superb customer service

Superb customer service

5
Date of experience: Sep 18, 2025
Harry Maple
Axs have cruelly taken away the one enjoyment in my life

Axs have cruelly taken away the one enjoyment in my life - concertsI used to favour them over Ticketmaster. But now I avoid AXS like the plaque AXS motto is blame everyone else but themselves for their flaws. They have zero regard for the way the treat customers

1
Date of experience: Sep 18, 2025
Kathleen Cooper
Live chat is the best

Live chat is the best. This person was very helpful.

5
Date of experience: Sep 17, 2025
Helpful

Helpful, polite and quick

5
Date of experience: Sep 17, 2025
Luke Windsor
I bought the wrong tickets and I wasn’t…

I bought the wrong tickets and I wasn’t aloud my money back although I bought tickets for the correct gig

1
Date of experience: Sep 17, 2025
MRSLISASHAW
Extremely pleasant and very helpful…

Extremely pleasant and very helpful young man , nothing was too much trouble and he is a huge asset to the company . Top guy .

5
Date of experience: Sep 17, 2025
Lucila Navarro
Marie helped me resolve my problem

5
Date of experience: Sep 17, 2025
Jess Rainthorpe
very happy with the help from all the…

very happy with the help from all the staff with axs and the accessibility center and staff at bp pulse live

5
Date of experience: Sep 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More