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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Sarah Ansari
Manny was very helpful

Manny was very helpful and resolved my ticket issue extremely quickly!

5
Date of experience: Aug 28, 2025
joanne
Advisor was amazing ,efficient,pleasant…

Advisor was amazing ,efficient,pleasant and incredibly helpful.

5
Date of experience: Aug 28, 2025
Debora Carreira
Elyette was really helpful

Elyette was really helpful

5
Date of experience: Aug 28, 2025
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SC
Prompt responses with detailed helpful…

Prompt responses with detailed helpful information

5
Date of experience: Aug 28, 2025
JordanH
Incredibly responsive and accommodating…

Incredibly responsive and accommodating customer service team; probably one of the best teams I have dealt with.

5
Date of experience: Aug 27, 2025
A W
changed number via live chat.

changed number via live chat.

5
Date of experience: Aug 27, 2025
Nick Long
AXS Chat

Really useful chat function on AXS, which was easy to access.

5
Date of experience: Aug 27, 2025
Derek stevens
Kilrea,was very polite and…

Kilrea,was very polite and understanding.

5
Date of experience: Aug 27, 2025
Gemma Stansfield
The website is utter ridiculous

The website is utter ridiculous! We tried to get Olivia Dean tickets however website crashes when you use it and kicks you out of queues for no apparent reason for ‘using a vpn’ when not having one!! I will not be using this website again and i highly recommend you don’t!!! Also just joined queue again got to front and then shows you unavailable seats to buy!

1
Date of experience: Aug 27, 2025
Emma Sandison
Service from Milad was great!

Milad was great - he helped deal with my enquiry in a timely fashion, provided options and was very friendly.

5
Date of experience: Aug 27, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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