uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

customer
Very helpful and friendly

Very helpful and friendly. Perfect experience

5
Date of experience: Sep 01, 2025
Michael Carr
Elyette was excellent

Elyette was excellent, managed to resolve a booking issue for me with friendly email and efficient style.Such a joy to receive this kind of service so promptly and no stress!

5
Date of experience: Sep 01, 2025
Martin Jack
Good customer service

Spoke to Francesca today and she couldn’t have been more helpful after a very stressful weekend of my mam breaking her knee. Sorted tickets out straight away and changed them to a new date.

5
Date of experience: Sep 01, 2025
Yvette Price-Mear OLM
Milad

I spoke to Milad and he was extremely helpful, kind and knowledgeable.Please can you thank him for me x

5
Date of experience: Sep 01, 2025
Mr Rob Bailey
Safe and Secure Ticket Service

Having used AXS for the first time I am really pleased with the slick service I received and would not hesitate to recommend them.

5
Date of experience: Aug 31, 2025
Margaret Thompson;
Excellent Customer Service

5
Date of experience: Aug 31, 2025
Iain
Sandra was awesome

Sandra was awesome. She helped me resolve my issue swiftly and effectively.

5
Date of experience: Aug 29, 2025
Chris McQuillan
error when booking…

I had made an error when booking tickets and selected the wrong time. I contacted AXS via thier email service, explained the issue I had and they were able to quickly rectify my mistake and change the tickets to the later performance.

5
Date of experience: Aug 29, 2025
Linda  Shand
Great service

I booked matinee tickets instead of evening by mistake. Emailed customer services and Joseph changed my tickets right away. Great service.

5
Date of experience: Aug 29, 2025
Janet Marie
Milad was very polite with my enquiry…

Milad was very polite with my enquiry and accessible requirements. Helped me book tickets for a concert and also ran me through registering on the app to access my tickets and information. Thorough and very helpful. Thank you

5
Date of experience: Aug 29, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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