Review Time
Excellent Customer Service from Sajida at AXS UKI had a fantastic experience with Sajida from AXS UK. From the start, she was professional, helpful, and went above and beyond to assist me with my issue. It’s rare to come across such attentive and courteous customer support.She handled my query promptly and made the entire process stress-free. Her communication was clear and efficient, and she made sure I felt valued as a customer throughout.Huge thanks to Sajida – a real credit to the AXS UK team!
Horrible customer service. Had a family situation and lost my job too and they wouldnt give me a refund. Most other companies would. Money hungry greedy c6nts. Wont be using them ever again. Their online chat service was horrible too..one agent disconnected cause they didnt want to deal with my query..the other agent then had no customer service manners was very rude. Avoid
Even though I was put through to an online chat support the answers were quite clear and did seem to understand what I required for finding out about my sold tickets payment (some don't always) When I asked for a timescale for resolution I was given this and when I asked what I should do if payment not received then an email was provided for follow up support if required.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
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