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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Jess
Kiera from customer services was so…

Kiera from customer services was so quick to respond and sort my issue, thank you!!

5
Date of experience: Aug 29, 2025
cor.xxx
Paige helped me

Paige helped me quickly and efficiently, solving my issue, great customer service, would use again

5
Date of experience: Aug 29, 2025
Lucy
I (stupidly) booked tickets for the…

I (stupidly) booked tickets for the wrong day - completed an online request form and Ben called me within about 10 minutes. It all got sorted quickly. He was fab. Super impressed - thanks for the quick and efficient response.

5
Date of experience: Aug 29, 2025
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Sabine
Mona (UK) was very clear and helpful

Mona (UK) was very clear and helpful. She was polite and made getting the info I needed easy

5
Date of experience: Aug 29, 2025
Raymond
Elyette was fantastic and put my mind…

Elyette was fantastic and put my mind at ease. A credit to AXS

5
Date of experience: Aug 29, 2025
Kate
Wonderful customer service from Milad

Thank you so much to Milad who helped me today! Fantastic communication, quick replies- really appreciate it!

5
Date of experience: Aug 29, 2025
William D
Paige and Kiera were very helpful abd…

Paige and Kiera were very helpful abd sorted out my mistake in a matter of minutes

5
Date of experience: Aug 29, 2025
Jeff richardson
A minor issue with locating my tickets…

A minor issue with locating my tickets but Mona responded in depth with a resolution.

4
Date of experience: Aug 29, 2025
Addi
He was very helpful and sorted it out…

He was very helpful and sorted it out for me

5
Date of experience: Aug 28, 2025
Tracy Askin
Essential companion tickets

The representative was very helpful and dealt with my request efficiently and friendly

5
Date of experience: Aug 28, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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