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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Review Time

Laura Whelan Costello
Easy work

Jake on live chat was very pleasant and easily resolved my problem and very fast! Thank you

5
Date of experience: Aug 28, 2025
Claire
Very quick to get into Live chat and…

Very quick to get into Live chat and super helpful and efficient.

5
Date of experience: Aug 28, 2025
Ming
Very responsible and friendly

Very responsible and friendly, thank you so much to Abdi who have solved my concerns less than a day

5
Date of experience: Aug 28, 2025
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bevtij
Great customer service regarding an…

Great customer service regarding an issue we had. Solved quickly without any bother

5
Date of experience: Aug 28, 2025
Dani
Saj got back to my request to change my…

Saj got back to my request to change my phone number on my account so quickly and sorted my issue. I was worried I wouldn’t be able to access my tickets in time - thank you Saj!

5
Date of experience: Aug 28, 2025
Paula Laycock
Kerry was amazing

Kerry was amazing, she sorted everything out for me, I was extremely stressed with my situation and she was so helpful and replied quickly and efficiently, thank you so much Kerry

5
Date of experience: Aug 28, 2025
Nathalie B
Great costumer service

Milad, from costumer services, was just simply amazing !He was able to resolve the issue the best way possible.I'm so thankful for his help!

5
Date of experience: Aug 28, 2025
Customer
Milad the advisor went above and beyond…

Milad the advisor went above and beyond with his kindness and determination to help me get tickets for my event and I can’t thank him enough. He is a credit to the company. Thank you Milad

5
Date of experience: Aug 28, 2025
Georgie Allyn
Extremely helpful and informative when…

Extremely helpful and informative when choosing seats for an upcoming event. 5* experience.

5
Date of experience: Aug 28, 2025
Heather Reed
AXS support - Jake

Jake was on it and resolved my issue quickly on AXS, very grateful. This was the 3rd time I'd contacted Support and he was the only one able to help.

5
Date of experience: Aug 28, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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