ukfoodintolerance.co.uk

3.5
3.5 Based on 319 reviews

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Average Rating

3.5

/
5

319 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
1%
1 Star
33%

Filtered Reviews

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Review Time

No complaints at all and very easy to do

No complaints at all. Very comprehensive list of results for the full kit (bought during summer sale so a bargain for such vast information). It has been eye-opening to see what I am sensitive or intolerant to.I received the results quickly from sending my test (about 1-2 working days after they received my hair sample). It is convenient that you can proceed with the test as soon as you have paid (no need to wait for them to send you something in the post) .I can understand some peoples' complaints about lack of clarity of instructions so maybe improve that in the event that people expect a test to be received.I also think it would be handy if you could add a freepost address to your service (and add the cost of postage) to the kit because I couldn't send mine for a couple of days due to the difficulty in getting to a Post Office to get a stamp.

5
Date of experience: Aug 19, 2025
Tina
Don't bother

Don't bother! Can't respond to emails or requests to speak to a supervisor after being ignored several times, very disappointing!

1
Date of experience: Aug 07, 2025
Grant Müller
I didn't get my order

I didn't get my order

1
Date of experience: Jul 30, 2025
Riley Skov
I didn't get my order

I didn't get my order

1
Date of experience: Jul 30, 2025
Jordan Taylor
No physical kit is sent out

I changed my review from 1 star to 4 as no physical kit is sent out which I didn't realise and found instructions in my junk email. Possibly make this clearer and respond to customer emails to save confusion

4
Date of experience: Jul 29, 2025
Anna
Didn't receive item!!!!

1
Date of experience: Jul 29, 2025
Talia F.
Didn't receive item!!!!

1
Date of experience: Jul 29, 2025
No physical kit is sent out

I changed my review from 1 star to 4 as no physical kit is sent out which I didn't realise and found instructions in my junk email. Possibly make this clearer and respond to customer emails to save confusion

4
Date of experience: Jul 29, 2025
Charlee P.
I paid for this over 2 weeks ago and…

I paid for this over 2 weeks ago and have still not received it yet

1
Date of experience: Jul 28, 2025
Merilyn
I paid for this over 2 weeks ago and…

I paid for this over 2 weeks ago and have still not received it yet

1
Date of experience: Jul 28, 2025

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