Review Time
I took ac service from urban clap. The company professional came and did service and I paid him accordingly but on the app they are asking for cancellation charges. When I took the service then why should I pay cancellation charges. Customer care is no help at all
Worst service based company in the world. Bathroom cleaners come home, see the condition, come up with some excuse like the material is low and they have to go to shop. But, they never come back or pick calls. They give reasons like vehicle broke down. Eventually, we end up rescheduling the booking as there is no other option but to reschedule or cancel in the ap. The chatbot gives an automated message saying that there must be a personal reason for the service person not to come if we say that he hasn't come yet.
We booked bathroom and ceiling fan cleaning service for our parents house on 6th Feb. Shibam Kamila had come and started cleaning one of the bathrooms when he hit his finger on an edge and cut it. His finger started bleeding so my dad went and got him some bandaids and cotton to help clean the wound. My Mom had to clean his blood which was on the bathroom floor. We had already paid for the service so we told him we will inform Urban Clap about the accident so that he doesn’t have to face any consequences. He said the company doesn’t care and he will not get paid if we inform the company. He said after a couple of weeks he will come back and complete the job. He didn’t show the courtesy to call us so we called him. He said the wound is almost healed and he’ll come in a weeks time which didn’t happen. We called him again last Sunday, he said he started work so when he’s free he’ll come and was very arrogant this time. He started blaming us that he didn’t get any work for so many days. Atlast he agreed to come on Wednesday which was yesterday. But now he’s blocked our numbers. We contacted Urban clap but because it’s more than a month now they can’t help us. We lost around 1000rs with no work done. Some people are not worth helping. You do good for people and this is how you get treated back. If such things happen please inform the company at the same time or you’ll lose your money and waste your time following up.
I am very disappointed with the service from Urban Clap. I booked their services last week by paying the reservation fee, but they cancelled at the last minute without giving any prior notice. This is unacceptable and highly unprofessional. I would not recommend Urban Clap to anyone, as they can cancel on you at the last minute without any warning.
We have given paint contract worth of 2.6Lakhs,1) No health and safety for workers 2) Painters are unskilled 3) No house keeping4) They will not show which type of paint used. for the walls.5) Urban employing the staff. The staff behavior irresponsible.6) No obey client request.7) Painting supervision is say nil.8) contract terms and conditions are good but they will not follow.I am not suggesting UrbanClap for painting job.
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