urbancompany.com

1.2
1.2 Based on 69 reviews

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Average Rating

1.2

/
5

69 Reviews

5 Star
1%
4 Star
1%
3 Star
1%
2 Star
4%
1 Star
91%

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Desmond
Very pathetic urban clap very…

Very pathetic urban clap very dissatisfied with uc they dnt have manners to talk very very bad service

1
Date of experience: Jul 30, 2025
Sandy Rogers
Very disappointed with Urban Company.

Very disappointed with Urban Company.Had a cleaning scheduled at 6pm, but before 5.30pm I got a call saying the professional couldn’t come due to rain. Odd excuse for a cleaning job. I had been chatting with her on WhatsApp, yet she went through the company instead of informing me directly.I told support to cancel my plan, but they went ahead and rescheduled for Saturday without asking. My family plans around these slots — UC clearly thinks we can just change everything for them. Very unprofessional.

1
Date of experience: Jul 04, 2025
Will Cook
Cleaning service of Urban Company is…

Cleaning service of Urban Company is worst. They will come and damage things around 10000Rs. For 500 I have hired to damage my bathroom tap basin and floor. In compensation only some Amount they are giving. To remove the stain created by them is very difficult to Remove. My suggestion don't hire cleaning services.

1
Date of experience: Jul 04, 2025
Rin Marino
Chor company hai

1
Date of experience: Jun 26, 2025
Imelda Morris
Hoome cleaning staff services

Dear AllVery bad services from Urban clap without any responsibility. They just rob your money. No contacts, no responsibility and not commitments.Be careful while using urban clap cleaning services.The staff doea not even change the dustbin bags.Very dirty tlilet cleaning. In 3.30 hrs, one staff could just clean two toilets and one hall without any any cleanliness.Waht a pathetic service.

1
Date of experience: Jun 21, 2025
Berenice Price
Bad experience for AC repair

I got my AC serviced two months ago. They said there was a leakage and no gas. They fixed everything, but after one month, the AC broke down again and all the gas leaked out.I will not recommend Urban Company for AC repair. Very bad experience.It seems they didn't fill the gas completely.

2
Date of experience: May 23, 2025
Nicki Johnson
Urban Company Partner ID Conversion Issue – Need Support

I have been working with Urban Company for the last 5–6 months as an RO Repair Service partner. However, I am still connected through a third-party vendor instead of being a direct UC Partner.My Urban Company Partner ID is already created, but despite multiple requests through UC App, Customer Care, Email, and even Instagram, I have not received any solution.I am only requesting to be onboarded as a Direct Partner, so that I can work independently and grow with UC. This issue is blocking my growth and causing unnecessary dependency on third party. I hope UC management resolves this fairly.

1
Date of experience: May 15, 2025
Ginny Brown
The worst customer care staff ever

The worst customer care staff ever. Impolite and does not quality service rules. Close this company better and don't waste customer time and money.

1
Date of experience: May 03, 2025
Agatha Scott
I booked AC service and repair and paid…

I booked AC service and repair and paid in advance.now customer care is giving me instructions to canceled the service and will refund your amount in 4-5 working day.Once I have booked the service and canceled they took charge rs200/-.If they are cancelling they will refund your amount in 4-6 days.Making fool to public.Now only advertisement no service.Even no one will answer your call.

1
Date of experience: Apr 18, 2025
Ted Ross
Pathetically poor customer service.

Pathetically poor customer service.I had scheduled an appointment for bathroom cleaning service for my new flat, 2-3 days in advance.They rescheduled my appointment just before 3 hours.Just 1 hour before the new appointment they completely cancelled it again without my confirmation.This is the service they had for me for advance booking and advance payment.I rescheduled for one day later.The technician called me 15 minutes before the schedule for confirmation and I requested I would be late by an hour you can go ahead with the next appointment and come to me later.He agreed to it on phone and immediately completely cancelled my appointment.Worst part is, because of the fear of such issues, they do not have any customer care number, no feedback and complaint mechanism.The number from which you get a call after booking, call back to that number immediately gets disabled after they cancel your appointment.

1
Date of experience: Apr 18, 2025

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