urthbox.com

3.9
3.9 Based on 201 reviews

A MONTHLY COLLECTION OF HEALTHY SNACKS, BEVERAGES & MORE!...

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Average Rating

3.9

/
5

201 Reviews

5 Star
68%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
26%

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Jaylon Patterson
Placed order December 17th 2024

Placed order December 17th 2024. Today is Jan 14th 2025 and still no box. I canceled the subscription Jan 1st and they emailed me saying I can’t have a refund and can only cancel 24 hours after purchase.. ok so you took my $40 and I have no box. SCAM STAY AWAY

1
Date of experience: Dec 17, 2024
Hedworth
Amazing customer service

Amazing customer service....Had a shipping issue and got a quick response along with a resolution.

5
Date of experience: Dec 16, 2024
Travis S.
Response of the customer service team…

Response of the customer service team was prompt, friendly and they fixed my mistake I made when ordering.

5
Date of experience: Dec 12, 2024
Glenda Butler
I’d I could give a zero I would

I’d I could give a zero I would I cancelled my subscription two months in advance. The company didn’t reply with any questions or concerns. Almost 2 months later they charged our credit card for almost 200.00 We tried to call and email several times ( my husband and I tried thought out the day ) no human reply at all. Then someone replies back way later stating that it’s too late to cancel our subscription. I informed I cancelled the subscription 2 months ago….. They stayed I will have to pay and my subscription will end in March. If the company was doing good financially They would not have to rip people off! I have been sharing my store with family, friends , co workers and others So far 17 people went with a different company or will be canceling with this company😊

1
Date of experience: Dec 04, 2024
DF22
Box ordered 12/1/24 never arrived, even after expediting shipping

I placed an order for a box on 12/1/24. As of 12/17, there was still no shipping/tracking updates, so I reached out and they told me I could pay for expedited shipping ($10.95 and it'd arrive on the 20th). I said yes, definitely - took them 2 days to send the invoice for the expedited shipping, and it went up to $14.95. Okay, whatever. Needed the box there before Christmas, which they said it would be.Not only did the box never arrive (even as of today, 1/2/25) but MULTIPLE inquiries to support have gone unanswered. I had to file a dispute with my bank.

1
Date of experience: Dec 01, 2024
Hazel Parker
This has changed my perception of…

This has changed my perception of healthy eating. I now always have a box on hand.

5
Date of experience: Nov 27, 2024
Edward Parker
When I received my first box

When I received my first box, I was amazed at how tasty and nutritious everything inside was. It was the best investment in my health.

5
Date of experience: Nov 25, 2024
Krista
I'm a big fan of healthy eating

I'm a big fan of healthy eating, and this subscription has been a find for me. All the products are delicious and free from unnecessary additives.

5
Date of experience: Nov 23, 2024
Charlotte Smith
Every month

Every month, I’m pleasantly surprised by something new. The subscription helps me discover new flavours and types of healthy eating.

5
Date of experience: Nov 22, 2024
IB26
My children eat healthy snacks without…

My children eat healthy snacks without any complaints, which is a big plus for me. No harmful ingredients!

5
Date of experience: Nov 22, 2024

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