Review Time
I have no idea why people here are calling this a scam! I havent had better customer service epxerience and very personable. I ordered this as a gift for my friend after her sugery and I called them right after to cancel and they did that right away, no salesy ifs and buts. Just wished her a speedy recovery. For all those saying its a scam because they charge you again. PLEASE READ WHAT YOU ARE BUYING. They clearly say that on the website. What part of SUBSCRIPTION do you not understand? Its says AUTO RENEWS periodically. I mean if you dont care to read dont blame others for your ignorance at least. Oh and by the way she went absolutely gaga with her Protein box. Highly reccomend as a gift too.
Beware of this company at all costs!! They are very deceptive at how they renew your box delivery. I gave the box delivery as a gift and they charged me again 6 months later for a GIFT!! Any other subscription sends out emails well in advance notifying you of an upcoming renewal billing charge, but not this company. They as shady as can be and the online reviews at BBB and Pissed Consumer tell you all you need to know!
The box was great and came with so many great items! I only wish there was a slightly more customized option. I am non celiac gluten intolerant but I'm also allergic to coconuts. Several of my items, although gluten free, contained coconut, so I had to give those items away. Not a big problem, I still loved the box! There was plenty that I was able to eat and enjoy myself and everyone I gave the coconut stuff to was really happy!
I chose a good me time only order, they shipped it late even though they were supposed to send it on the 1st, not the 15th so it was late for Mother’s Day. Then they are currently charging my card for a second shipment even though I chose the one time only option at checkout. Also on their website they claim 4.5 stars on Trustpilot… they have 4 stars obviously and don’t deserve that many in my opinion. Also customer service is laughable. They charged my card on a Saturday, I immediately emailed to cancel but it’s the weekend. They get back to me TUESDAY and merely send screenshots of other people’s orders and of the website subscription when it’s literally still an option to have a one time shipment.
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