urthbox.com

3.9
3.9 Based on 201 reviews

A MONTHLY COLLECTION OF HEALTHY SNACKS, BEVERAGES & MORE!...

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Average Rating

3.9

/
5

201 Reviews

5 Star
68%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
26%

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Review Time

Basil Cook
We love our boxes and look forward to…

We love our boxes and look forward to them every month. Only regret is that even the Large is too less for us. Cant spend more!

5
Date of experience: Jul 05, 2024
Callum T.
My son is the main reason why we love…

My son is the main reason why we love this brand because I always look for gluten free and healthy foods that is also affordable.

5
Date of experience: Jul 03, 2024
Nathalie Wright
I have no idea why people here are…

I have no idea why people here are calling this a scam! I havent had better customer service epxerience and very personable. I ordered this as a gift for my friend after her sugery and I called them right after to cancel and they did that right away, no salesy ifs and buts. Just wished her a speedy recovery. For all those saying its a scam because they charge you again. PLEASE READ WHAT YOU ARE BUYING. They clearly say that on the website. What part of SUBSCRIPTION do you not understand? Its says AUTO RENEWS periodically. I mean if you dont care to read dont blame others for your ignorance at least. Oh and by the way she went absolutely gaga with her Protein box. Highly reccomend as a gift too.

5
Date of experience: Jul 02, 2024
Lillian Turner
I am vegan and I finally get to try all…

I am vegan and I finally get to try all new varities without spending hours reading lables. Pretty unique stuff.

5
Date of experience: Jun 28, 2024
Carolina Baker
Delicious treats filled with high…

Delicious treats filled with high protein content, balanced carbohydrates, no added sugar, and supplemented with nutrients. My body says thank you.

5
Date of experience: Jun 24, 2024
Shelley Harris
Beware of this company at all costs!

Beware of this company at all costs!! They are very deceptive at how they renew your box delivery. I gave the box delivery as a gift and they charged me again 6 months later for a GIFT!! Any other subscription sends out emails well in advance notifying you of an upcoming renewal billing charge, but not this company. They as shady as can be and the online reviews at BBB and Pissed Consumer tell you all you need to know!

1
Date of experience: Jun 11, 2024
Emmanuel Hughes
A great variety!

The box was great and came with so many great items! I only wish there was a slightly more customized option. I am non celiac gluten intolerant but I'm also allergic to coconuts. Several of my items, although gluten free, contained coconut, so I had to give those items away. Not a big problem, I still loved the box! There was plenty that I was able to eat and enjoy myself and everyone I gave the coconut stuff to was really happy!

4
Date of experience: Jun 11, 2024
Edward P.
Can't wait to receive my box

Can't wait to receive my box! Excellent customer Service so far! Very kind and professional employees! Lizel is amazing!! Thank you Urthbox!

5
Date of experience: Jun 05, 2024
Jan Carter
They lie about their Trustpilot score and give you a subscription when it was a ONE TIME PURCHASE.

I chose a good me time only order, they shipped it late even though they were supposed to send it on the 1st, not the 15th so it was late for Mother’s Day. Then they are currently charging my card for a second shipment even though I chose the one time only option at checkout. Also on their website they claim 4.5 stars on Trustpilot… they have 4 stars obviously and don’t deserve that many in my opinion. Also customer service is laughable. They charged my card on a Saturday, I immediately emailed to cancel but it’s the weekend. They get back to me TUESDAY and merely send screenshots of other people’s orders and of the website subscription when it’s literally still an option to have a one time shipment.

1
Date of experience: Jun 01, 2024
Shane
Box never arrived

Box never arrived. Customer service email doesn't reply. Maybe its a scam. Beware.

1
Date of experience: May 30, 2024

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