urthbox.com

3.9
3.9 Based on 201 reviews

A MONTHLY COLLECTION OF HEALTHY SNACKS, BEVERAGES & MORE!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

201 Reviews

5 Star
68%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

Karl Parker
The boxes were cool but i paid for a…

The boxes were cool but i paid for a 1-time gift and somehow got charged for more. The reasoning being that their policy is to auto-renew even though that is an option when purchasing to which i said I didn't want to get reoccurring gift. Urthbox has terrible customer service on top of that. They are not helpful, they do less than the bareminimum and i highly recommend finding a more honest company to go with.

2
Date of experience: Jun 16, 2025
Pau688633
1-Star Review: UrthBox Large Box – Scam Subscription with Expired Food and No Customer Support

I subscribed to UrthBox Inc for what was advertised as a monthly delivery of healthy, high-quality snacks. Instead, I received a large box filled with food items that were either expired or set to expire within 24 hours or same week of delivery.I immediately contacted customer service and followed up consistently, but they ignored me for nearly four weeks. During that time, they shipped another box I had explicitly asked them not to send.When they finally replied, they refused to cancel my subscription, offered no refund, and instead offered to send me a “complimentary small box” filled with more low-quality items. Their support phone number never connects to anyone, ever. UrthBox’s Terms of Service state they do not guarantee the quality or freshness of any product, do not allow returns, prohibit refunds after 24 hours (even for long-term subscriptions), and even include a waiver of class action rights. Their cancellation policies are deliberately obstructive and designed to trap customers in auto-renewing charges.This is a deceptive and abusive subscription model that violates consumer trust and should be investigated.

1
Date of experience: Jun 13, 2025
Jasper Taylor
UrthBox Vegan Snack Subscription Review: A Plant-Based Surprise in Every Box

As someone who follows a plant-based lifestyle, finding a snack box that aligns with my dietary choices can be tricky. That’s why I was excited to try UrthBox, which offers a dedicated vegan option in their subscription lineup. After receiving a few boxes, here’s my honest review of the vegan snack variety they offer.🌱 What’s Inside?Each month, the vegan UrthBox arrives packed with 7–30+ full-size snacks (depending on the box size you choose). The variety is impressive — from protein bars and dried fruit to chips, trail mixes, cookies, and even beverages like kombucha or plant-based lattes.Some standout items I received:Vegan cheddar puffs made from lentilsOrganic seaweed snacksSuperfood-packed trail mixNon-dairy chocolate bitesA surprisingly good plant-based jerky🧡 Pros:Great variety: No two boxes are the same. You get to try a wide range of brands — including smaller, emerging companies that are hard to find in stores.Clearly labeled vegan items: No guessing games. Everything is plant-based.Healthy-ish options: Many snacks are organic, gluten-free, or low in sugar.Convenience: Perfect for busy days, travel, or just keeping your pantry exciting.🙃 Cons:Occasional misses: Not every snack is a winner (a few were bland or overly processed), but that's to be expected in a sampler-style box.Pricey for the larger boxes: The more snacks you want, the higher the monthly cost. But you are paying for convenience and curation.Repetition over time: If you subscribe for a long time, you may start to see repeat brands or similar items.🌟 Final VerdictIf you’re a vegan or plant-based snacker who loves discovering new goodies, UrthBox is a fun and reliable choice. It’s like getting a little surprise party in your mailbox every month — and you don’t have to worry about reading labels. While it’s not the cheapest option out there, the variety and curation make it worth trying, especially if you enjoy exploring healthier snack options.Rating: 4.3/5

4
Date of experience: May 13, 2025
Charla Smith
I really liked the concept

I really liked the concept — a surprise box every few weeks. I love trying new things, so this format was perfect for me. Yes, delivery takes a bit longer, but they’re upfront about that, so I was prepared. Most importantly, the products are high quality. It never feels like they just threw in random items — each box feels thoughtfully curated.

5
Date of experience: May 05, 2025
Sutton Smith
Shipping can be a bit slow around the…

Shipping can be a bit slow around the holidays, but they’re upfront about it. For me, the quality of the snacks made it worth the wait. You can tell they put care into every box.

5
Date of experience: May 05, 2025
Deb Ross
I bought it as a gift for a friend and…

I bought it as a gift for a friend and really liked that the service sends reminders about delivery dates and upcoming charges — there’s nothing you need to remember yourself. When I no longer needed the subscription, I just logged into my account and canceled it. Very convenient. Customer support is responsive and polite — which is rare these days. I'm happy with the experience.

5
Date of experience: May 05, 2025
Francine Cook
I accidentally received a second box…

I accidentally received a second box and was initially annoyed, but the contents won me over again. When I canceled, they even offered a discount on a future order. Great service with no pressure.

5
Date of experience: May 02, 2025
Audra Powell
I don’t get why some people are…

I don’t get why some people are frustrated with the subscription. The terms are clearly laid out — billing dates, duration, and how to cancel. I tried a test box, canceled easily, and even got a friendly thank-you email. The snacks were unique and high-quality.

5
Date of experience: Apr 28, 2025
Janee Foster
Great experience overall

Great experience overall. The website is easy to understand, all the terms are clearly listed, and there’s no confusion. I bought one box, then realized it auto-renewed — but that was on me for not canceling in time. I emailed them, and they canceled it right away, no questions asked. Very reasonable approach. The boxes had interesting snack combos — many of which I’d never tried before.

5
Date of experience: Apr 23, 2025
Lara Powell
I gifted a box to a friend

I gifted a box to a friend, and she loved the surprise inside. Even with a holiday delay, support kept me updated. The snacks were great, and the experience was smooth and professional.

5
Date of experience: Apr 21, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More